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Balancing Roles and Responsibilies in Six Sigma
One simple way for a company to assign and balance Six Sigma roles and responsibilities is to use RACI analysis. RACI can help track what responsibility those with each different role in a process improvement project should have in each decision. From Mark Price and James Works.

CIO Strategies For IT In The Future
Your Chief Information Officer might enjoy reading this article summarizing the most important activities related to quality? From BPR Online Learning Center.

Introduction to Leading Change
What leaders should know about creating a positive environment, how to encourages change and the six principles of TQM. From Farrokh Alemi at George Mason University.

Introduction to Psychology of Change
This module helps you determine what works in changing behavior and assess the potential likelihood of a TQM project succeeding. From Farrokh Alemi at George Mason University.

Reengineering Success Factors
Can you afford not to read this article if you are engaging in any process improvement initiative? From BPR Online Learning Center.

Six Sigma Critical Success Factors
Measuring and managing Six Sigma critical success factors is needed for organizational alignment and optimization. From Bruce Hayes and iSixSigma.

Six Sigma for Software - A Role Based System
This article is intended to help the reader better understand the early attributes of how Six Sigma is typically and successfully deployed inside a Software organization. From Bruce Hayes.

Six Sigma Roles And Responsibilities
Understanding the roles and responsiblities from the Sponsor down to the team member. Each is described and additional resources are listed. From iSixSigma.

Summary of Findings from the BPR Leadership Behavior Study
Go figure -- there is evidence that a relationship exists between certain leadership behaviors and the outcome of the BPR project. From BPR Online Learning Center.

The Champion's Role In Successful Six Sigma Deployments
Champions have a much larger role in deploying Six Sigma or any other initiative than just removing roadblocks. Champions must be integrated into the business, select projects accurately, adjust the speed of the deployment as necessary, and take responsibility for implementation. From Mike Carnell, Scot Shank and iSixSigma.

The Role of Human Resources (HR) in Six Sigma
HR professionals with the right skills can contribute to a Six Sigma initiative at both strategic and tactical levels. This article describes the areas in which HR should play a role in Six Sigma and discusses how HR professionals can increase their chances of being included in Six Sigma decision-making and implementation. From Mary Federico and Tom Thomson, Rath and Strong.

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"The Bottom Line" Links

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