Like Lean, effective communication is about the how; it is about how communication takes place, as well as what is said. With that in mind, here are the suggested 5S of communication.
Many years ago I worked in industrial security; I spent many nights patrolling an automotive assembly plant. During this time I would occasionally find flyers written by somebody who called themself the “Sleeping Dog.”
If senior management teams were omnipotent then all decisions would be perfect, market share would increase, sales would spike, profitability would skyrocket and employee morale would be unparalleled. Unfortunately, the reality is that even the most sophisticated company rarely knows its financial position until the end of the month.
UK's education regulator seeks input as he aims for quality improvements to the early years school system.
Savannah River Remediation is expanding its implementation of Six Sigma strategies to more public schools after it helped the Aiken school system see as much as $200,000 in energy cost savings.
Monroe County Crime Lab of New York State implemented Lean Six Sigma to decrease backlog, increase turn-around times and quality.
Hollywood production house DreamWorks adopts Just In Time and Six Sigma to creating full-feature animated masterpieces.
It is time for iSixSigma’s 10th annual Global Six Sigma Salary Survey! Every year iSixSigma analyzes information in its Job Shop database to produce a Six Sigma-specific salary report.
A recent visit to the local Starbucks near Penn Station was a wonderful illustration of Eliyahu M. Goldratt’s theory of constraints – and a great example for how important real process management is.
Efficiency is in everyone's interest. However, achieving it is heavily dependent on the quality and timeliness of crucial performance data. Live, real-time information is crucial for any manufacturing business.
They say change is good and I was fortunate that things started returning to normal in short order.
I found a new Six Sigma infographic thanks to Google Alerts. It connects nicely to this week's new article on iSixSigma.com, an updated assessment of the ideal Black Belt Body of Knowledge.
Most individuals would view this diagnosis as an announcement of a disease. I viewed this as a project, in which I was going to modify the outcomes so that they were more in my favor.
Individuals want the quick fix with minimal investment. Organizations are often guilty of the same type of thinking in regard to investment in process improvement.
I've had more than one colleague accuse me of being overly focused on the data when making business decisions. Clearly I'm not the only one.
Ever heard the phrase “What gets measured gets done?” It sounds good, doesn’t it? If we can measure X, then we will achieve the performance we want.
We are working on an article about gage R&R and need your help with data collection for analysis.
In 2005 iSixSigma published its first original research on Black Belt return on investment. The project explored the return on investment companies achieve through Black Belt improvement projects. Seven years later, iSixSigma is revisiting this topic and I hope…
The interviewer asked me: “What is your proudest project accomplishment?” I’m sure she wanted to hear about traditional success measures like millions of dollars saved, cycle time decreased or customer satisfaction increased. I blurted out – my preschool.
Michael Cyger, founder and publisher of iSixSigma.com, enjoyed taking the Washington State Ferry across Puget Sound from Bainbridge Island today, then driving to Kirkland (East Seattle) to attend Minitab‘s statistics training session. Minitab delivered as advertised.