Defect

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Defect New from iSixSigma Wave Solder Process Improvement Project Example Reducing Help Desk Turnaround Time Project Example Cost of Poor Quality Reference Guide Any type of undesired result is a defect. A failure to meet one of the acceptance criteria of your customers. A defective unit may have one or more defects. 'A defect is a failure to conform to requirements' (Crosby, 'Quality Is Free'), whether or not those requirements have been articulated or specified. The non-conformance to intended usage requirement. Related Term: Defective Posted By: iSixSigma Modified By: Mannu Thareja Last Modified: May. 13, 2003

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