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Process Download Products NEW VERSION! Process Management Training Slides Business Process Management E-book Wave Solder Process Improvement Project Example A series of steps or actions that lead to a desired result or output. A set of common tasks that creates a product, service, process, or plan that will satisfy a customer or group of customers. A sequential series of steps leading to a desired outcome. Processes are largely affected by one or more of the following factors: a) personnel who operate the processes; b) materials which are used as inputs (including information); c) machines or equipment being used in the process (in process execution or monitoring/measurement; d) methods (including criteria and various documentations used along the process); e) work environment Understanding how these factors interact and affect processes is a key consideration in process studes. ---------- See *Process Control*. Posted By: Davis Bynal Modified By: Peter Foong Last Modified: Dec. 12, 2002

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