Font Size
Dictionary Cost Of Non-Conformance

Cost Of Non-Conformance

(CONC.) The element of the *Cost Of Quality* representing the total cost to the organisation of failure to achieve a good *Quality* product.

CONC includes both in-process costs generated by quality failures, particularly the cost of *Rework*; and post-delivery costs including further *Rework*, re-performance of lost work (for products used internally), possible loss of business, possible legal redress, and other potential costs.


See also *Cost of Poor Quality – COPQ*

Change Management Certification Online
Six Sigma Statistical and Graphical Analysis with SigmaXL
Simplilearn Green Belt
Six Sigma Certification
Lean and Six Sigma Project Examples
Six Sigma Online Certification: White, Yellow, Green and Black Belt

Login Form