Problem solving methodology can be as Defining MAGICS, i.e.
M – Measure
A – Analyse
G – Grasp
I – Improvise
C – Control
S – Sustain
I have added G & S to original six-sigma D-MAIC, because …
G – It is very dificult to accept the present situation (typically unfavorable), even though it is based on the facts. We always say “How it is possible, I have taken so much care not to create this situation. Something is wrong with the data.” Hence before moving to improvise phase, let the team accept / grasp the situation.
S – For establishing link with ISO -9001 : 2000 continual improvement philosophy.
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