Passion for Action is the outward expression of Highly Motivated Professionals Dedicated to the Improvement of Quality in All Aspects of Service and Manufacturing Companies. PFA is a characteristic of highly Successful Companies as it permeates all activities at all levels of the business culture. An organization containing PFA will develop an Enterprise-Wide Current that continuously pulls the organization to its next performance level. The concept was coined by Organizational Change Agent Consultant Rick Carangelo.
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