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		<title>iSixSigma.com Discussion Forum</title>
		<link>http://.isixsigma.com/forum/</link>
		<description>Discussion Forum for topics including Six Sigma, business, management, leadership, project management and process improvement.</description>
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		<copyright>Copyright 2000-2008 iSixSigma LLC</copyright>
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    <lastBuildDate>Sat, 10 May 2008 01:40:54 GMT</lastBuildDate>
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			<title><![CDATA[Analysis of Short Term Disability data using 6 Sigma]]></title>
			<description><![CDATA[Could the readers from this forum provide some information and/or links on how to develop a Six Sigma project to&amp;nbsp;analyze data from a short term disability program.&amp;nbsp; Also, is there such a book as &quot;Six Sigma for the lay person&quot;.
Could you please advise. Thank you,
Sue Johnston]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140865</link>
			<pubDate>Sat, 10 May 2008 00:31:54 GMT</pubDate>
			<postedBy><![CDATA[Sue Johnston]]></postedBy>
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			<title><![CDATA[Suggestions on Time study Methods]]></title>
			<description><![CDATA[Hello everyone,
We&amp;nbsp;are trying to set a standard for our employees.&amp;nbsp; How ever predetermined standards such as MODAPTS, MOST-Office, etc. will not be applicable since the job elements are&amp;nbsp;not physical.&amp;nbsp; The elements are specific to computer systems, such as opening a claim, going to record tabs, reading and understanding benefits, and other mental workload.&amp;nbsp; 
We also want to avoid using the average employee times.&amp;nbsp; We were considering:
1. looking at similarly skilled employees in the company (not necessarily they are doing the target work) .
2-&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; looking at our vendor’s employees (in some cases they do exactly the same work but faster) . 
3-&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; looking at industry benchmarks for similar work.
Are these methods reliable? Can you suggest any other methods we could use?
Thank you for your time
Kardi]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140864</link>
			<pubDate>Sat, 10 May 2008 00:12:13 GMT</pubDate>
			<postedBy><![CDATA[Kardi]]></postedBy>
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			<title><![CDATA[Re: Is Our Six Sigma Deployment Getting Laid Off?]]></title>
			<description><![CDATA[You can&apos;t call that SS Deployment]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140863</link>
			<pubDate>Fri, 9 May 2008 23:58:29 GMT</pubDate>
			<postedBy><![CDATA[Fake MBB]]></postedBy>
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			<title><![CDATA[Re: Six Sigma in Other Businesses]]></title>
			<description><![CDATA[You may use Lean-SS]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140862</link>
			<pubDate>Fri, 9 May 2008 23:55:59 GMT</pubDate>
			<postedBy><![CDATA[Fake MBB]]></postedBy>
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			<title><![CDATA[Re: Six Sigma in Other Businesses]]></title>
			<description><![CDATA[Six Sigma is most applicable&amp;nbsp;to&amp;nbsp;operations that produce a large number of identical products that must all meet&amp;nbsp;precisely defined criteria.&amp;nbsp; The further away you get from that kind of operation, the less applicable Six Sigma becomes.
W. G. Miller
&amp;nbsp;]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140861</link>
			<pubDate>Fri, 9 May 2008 23:52:10 GMT</pubDate>
			<postedBy><![CDATA[wgmiller]]></postedBy>
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			<title><![CDATA[Re: Xmr Chart Info Please]]></title>
			<description><![CDATA[According to my favorite reference, &quot;Implementing Six Sigma&quot; by Breyfogle, XmR is another name for I-MR...]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140860</link>
			<pubDate>Fri, 9 May 2008 23:27:54 GMT</pubDate>
			<postedBy><![CDATA[Bob H]]></postedBy>
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			<title><![CDATA[Re: Six Sigma in Other Businesses]]></title>
			<description><![CDATA[Absolutely!
Are there Customers?&amp;nbsp; Are there Processes? Can things be better?
Certain areas may be a little harder to employ LSS methodologies - IT seems to be notorious for that - but somewhere in any business is a process waiting to be improved:&amp;nbsp; Cust Service, HR, Payables/Receivables, Widget making...
Just ask any LSS&amp;nbsp;consultant!&amp;nbsp; ;-)]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140859</link>
			<pubDate>Fri, 9 May 2008 21:50:19 GMT</pubDate>
			<postedBy><![CDATA[MrMHead]]></postedBy>
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			<title><![CDATA[XmR Chart Info Please]]></title>
			<description><![CDATA[Does the XmR Chart go by another name..... XBarR Chart or I-MR Chart]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140858</link>
			<pubDate>Fri, 9 May 2008 21:32:03 GMT</pubDate>
			<postedBy><![CDATA[GeeJay]]></postedBy>
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			<title><![CDATA[Re: Regarding DOE, Each Factor at Different Level..]]></title>
			<description><![CDATA[OK, I will try this again, and be careful about what buttons my fingers touch.
You do the same with multi-level DOEs as you do with 2- or 3-level DOEs.&amp;nbsp; You just run every combination.&amp;nbsp; For example:
A&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; B&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; C
1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 1
1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 2
1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 3
1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 2&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 1
1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 2&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 2
1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 2&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 3
2&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 1
2&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 2
2&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 1&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 3
and so on until until you get the 24th run:
4&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 2&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 3
There are two places where multi-level DOEs can be difficult:&amp;nbsp; analysis and fractionating.&amp;nbsp; Analysis should be automatic with Minitab but if you try to do analysis by hand, it can be a mess (analysis of anything but 2-level DOEs is difficult to do by hand).
Fractionating is a real mess too, and there are different techniques you can try.&amp;nbsp; But with 4, 2, and 3 levels (24 runs total), I&apos;d stick with a factorial.
BTW, to set this up in Minitab, use DOE &amp;gt; Factorial &amp;gt; General Full Factorial.&amp;nbsp; You can specify any number of levels for any number of factors.]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140857</link>
			<pubDate>Fri, 9 May 2008 20:56:32 GMT</pubDate>
			<postedBy><![CDATA[BC]]></postedBy>
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			<title><![CDATA[Re: Regarding DOE, Each Factor at Different Level..]]></title>
			<description><![CDATA[Ravi
It&apos;s the same setup:&amp;nbsp; run all combinations.
A&amp;nbsp; ]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140856</link>
			<pubDate>Fri, 9 May 2008 20:49:48 GMT</pubDate>
			<postedBy><![CDATA[BC]]></postedBy>
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			<title><![CDATA[Re: Regarding DOE, Each Factor at Different Level..]]></title>
			<description><![CDATA[Ravi
It&apos;s the same setup:&amp;nbsp; run all combinations.
A ]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140855</link>
			<pubDate>Fri, 9 May 2008 20:49:47 GMT</pubDate>
			<postedBy><![CDATA[BC]]></postedBy>
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			<title><![CDATA[Re: Is Our Six Sigma Deployment Getting Laid Off?]]></title>
			<description><![CDATA[In our hospital system, it was -
- lack of support
- lack of results
- $90 million loss last year
- All BB&apos;s and MBB&apos;s were let go
Other than that, our implementation is going well.]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140854</link>
			<pubDate>Fri, 9 May 2008 20:20:19 GMT</pubDate>
			<postedBy><![CDATA[St. Johns]]></postedBy>
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			<title><![CDATA[Re: Metrics for Billing Dept]]></title>
			<description><![CDATA[Hello,Do you still information on Account Receivable project. If so please send it to me at kenquinta@hotmail.com. Thank you. ]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140853</link>
			<pubDate>Fri, 9 May 2008 20:09:59 GMT</pubDate>
			<postedBy><![CDATA[K]]></postedBy>
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			<title><![CDATA[Six Sigma in other businesses]]></title>
			<description><![CDATA[&amp;nbsp;Can Six Sigma be used in non-manufacturing envirionments? Sales and service orientated businesses?]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140852</link>
			<pubDate>Fri, 9 May 2008 19:48:16 GMT</pubDate>
			<postedBy><![CDATA[James Williams]]></postedBy>
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			<title><![CDATA[Re: Source Inspection in China]]></title>
			<description><![CDATA[Hi, do you have any contacts if this company?]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140851</link>
			<pubDate>Fri, 9 May 2008 19:35:42 GMT</pubDate>
			<postedBy><![CDATA[Joan]]></postedBy>
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			<title><![CDATA[Re: MSA Question]]></title>
			<description><![CDATA[Dude,
There are two different Gage R&amp;amp;Rs: &amp;nbsp;%Contribution is a percent of total variance, and %StudyVar is a percent of total standard deviation.
In the auto industry, we use the %StudyVar.
As hacl mentioned, you can complicate this even more if you calculate GRR as a percent of tolerance.
BC]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140850</link>
			<pubDate>Fri, 9 May 2008 18:40:27 GMT</pubDate>
			<postedBy><![CDATA[BC]]></postedBy>
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			<title><![CDATA[Regarding DOE, Each Factor at Different Level..]]></title>
			<description><![CDATA[Hello,
&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Please tell me, how to perform esign Of Experiment for 3 factor and each factor is having at different levels. For Example, factor A is having 4 levals, factor B is having 2 levels, and factor C is having 3 levels. 
&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; I know how to prepare for factors at same level. Please tell me, how to prepare test domain or OA table for factors each at different level.
&amp;nbsp;
Thanks,
Ravi Kumar B]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140849</link>
			<pubDate>Fri, 9 May 2008 18:16:56 GMT</pubDate>
			<postedBy><![CDATA[Ravi Kumar B]]></postedBy>
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			<title><![CDATA[Re: MSA Question]]></title>
			<description><![CDATA[R&amp;amp;R / Study variation and R&amp;amp;R / tolerance are 2 different things.
Is the 7.6% value your P/T ratio? (R&amp;amp;R / Tolerance)
&amp;nbsp;
Need a little more detail in your question]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140848</link>
			<pubDate>Fri, 9 May 2008 18:08:37 GMT</pubDate>
			<postedBy><![CDATA[hacl]]></postedBy>
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			<title><![CDATA[Re: Is Our Six Sigma Deployment Getting Laid Off?]]></title>
			<description><![CDATA[Having Six Sigma goals that are not alined to the business goals is a good sign something is going wroung.
Also a heavy move to the use of Lean. This is seen as a quick fix by lots of a mangers and a step towards a total move away.
Move to speed rather than quality.
Your highest level six sigma manger getting extra responsibilities. or getting a manager who doesn&apos;t understand the process and who had to have his hand held through his GB.
Removal of accreditiation for GB&apos;s or BB&apos;s.
All the above was&amp;nbsp;seen in GE Money, specificly UK area who now have 1 BB for 3000 offiice staff, other than the goals one.]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140847</link>
			<pubDate>Fri, 9 May 2008 17:27:27 GMT</pubDate>
			<postedBy><![CDATA[MrT]]></postedBy>
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			<title><![CDATA[MSA question]]></title>
			<description><![CDATA[I executed a MSA and now have to analyse the results. From the ANOVA I found a GageR&amp;amp;R of 7.6%. And minitab also calculated the StudyVar to be 21.3%
Isn&apos;t this conflicting? How should I intepret the results?
Thanks]]></description>
			<link>http://www.isixsigma.com/forum/showmessage.asp?messageID=140845</link>
			<pubDate>Fri, 9 May 2008 17:16:21 GMT</pubDate>
			<postedBy><![CDATA[dude]]></postedBy>
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