Designing Effective Customer Surveys

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Posted by: Bill Schramm
Posted on: Wednesday, 1st May 2002, 1:56 PM.

Can anyone recommend a course in Designing Effective Customer Surveys.  I'm a Six Sigma Quality Leader who would like to redesign our customer survey.  The current reporting of survey results are not clearly defined and actionable. 

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 Message Thread:

Designing Effective Customer Surveys by Bill Schramm on Wednesday, 1st May 2002

Re: Designing Effective Customer Surveys by Annonymous on Wednesday, 1st May 2002

Re: Designing Effective Customer Surveys by John Beaudoin on Thursday, 2nd May 2002

Re: Designing Effective Customer Surveys by John Quaglietta on Monday, 6th May 2002

Re: Designing Effective Customer Surveys by Robert Butler on Tuesday, 7th May 2002

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