Oppurtunities

Bob,

Opportunities relative to a customer really do not make any sense. When you hand something off to a customer the opportunity is once - just like you recieving supplied material. They either sent you the correct thing or not and if it isn't perfect then it is defective. At the customer level you need to treat it as one.

When you use opportunity counts is to account for complexity differences internally (or benchmarking something externally). If you make jet engines, light bulbs and loans the opportunity count will level the playing feild. If they are all 1 dpu they are not equivalent operations. If I calculate rty from dpu it still says they are equivalent. If I put in the op count I can differentiate betweent them.

Good luck