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As Is Process
Posted by: George Posted on: Thursday, 4th September 2003, 7:53 AM.
As you go through the mapping process, you will find out many new things about the process, even in processes where you thought you knew everything. As you (and your team) review the map and start asking why, you will find many opportunities for improvement. Pay particular attention to the handoffs - you will probably find most of your mistakes and delays there. Message Thread:  Return To Discussion ForumPost A New MessageRead the Forum Guide to Good Etiquette
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