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How Do You Identify Process Owners?
Posted by: Sandy Posted on: Monday, 11th December 2000, 12:00 AM.
I have done quite a bit of baselining when I was with GE to be able to help you. We look at the business and align our processes and goals with the Customer CTQs in order to determine how we are going to do business. At a high level, our level ones range from assessing the market to developing,delivering to service solutions to our customer. Each of our level one processes are given a start and stop in terms of process flow. Process owners are then assigned to them with the full knowledge that they will be accountable for anything between the start and stop points. Keep in mind, anything betweeen the start and stop easily can incorporate a co-functional blend of different areas. This is quite a different model from traditional organizations "functional" hierarchy structure. Message Thread:  Return To Discussion ForumPost A New MessageRead the Forum Guide to Good Etiquette
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