VOC-Internal Customer Experience

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Posted by: boris
Posted on: Wednesday, 23rd March 2005, 6:11 PM.

We are thinking about introducing a VOC program to measure/improve experience of internal customers (finance, IT etc.). Does anyone have experience if this is valuable for optimizing internal processes between departments?

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 Message Thread:

VOC-Internal Customer Experience by boris on Wednesday, 23rd March 2005

Re: VOC-Internal Customer Experience by Vinny on Wednesday, 23rd March 2005

Re: VOC-Internal Customer Experience by Ron on Thursday, 24th March 2005

Re: VOC-Internal Customer Experience by boris on Thursday, 24th March 2005

Re: VOC-Internal Customer Experience by Dale on Thursday, 24th March 2005

Re: VOC-Internal Customer Experience by Reyna Perez on Monday, 4th April 2005

Re: VOC-Internal Customer Experience by John on Monday, 4th April 2005

Re: VOC-Internal Customer Experience by krishnarao on Tuesday, 5th April 2005

Re: VOC-Internal Customer Experience by amol madkar on Friday, 8th April 2005

Re: VOC-Internal Customer Experience by Tony Lazzaro on Tuesday, 22nd November 2005

Re: VOC-Internal Customer Experience by ALegendInMyOwnMind on Friday, 27th January 2006

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