If you are leading any type of process improvement program, you have probably felt at times like your efforts were yielding less-than-expected results. It is no wonder: the list of possible hurdles to overcome – restrictive organizational structure, politics, stagnant organizational culture, power trips – goes on and on.
This interview with Lee Pollock, the co-author of Reversing the Culture of Waste – 50 Best Practices to Achieve Process Excellence, will help you get past the obstacles and focused on moving forward. Based on real data, the book provides specific solutions for more effectively implementing process excellence at your organization.
In this interview, we go over what Pollock considers the three most important practices for achieving the results you expect from your process excellence program.
Dr. Lee Pollock is a retired senior vice president of Air Academy Associates. He has more than 35 years of experience in private industry and with the federal government, and has taught and mentored thousands of executives, managers, trainers and practitioners.
Dr. Pollock has worked with: AAI Corporation, Apogee Enterprises, Assiniboine Credit Union, Biovail, Bombardier, Brunswick, Diebold, Ecolab, EMC, Energizer, Gates Rubber, GlaxoSmithKline, Holley Performance, Katy Industries, KLA Tencor, Lockheed Martin, Lydall, MKS Instruments, Morton Welding, Niagara Lasalle, Nova Chemicals, Packaging Dynamics, Patheon, Perkin Elmer, Raytheon, Research in Motion, Singer/SVP Worldwide, Sony, Stanadyne, Stant Schrader, Thilmany, Trico Products, Ventana, the U.S. Army and the U.S. Air Force.
Dr. Pollock earned a BS degree from the United States Military Academy, an MS degree in engineering from Northeastern University and a doctorate in operations research from Florida Institute of Technology. He has also co-authored Knowledge Based Management and Lean Six Sigma: A Tools Guide.