iSixSigma

 

Implementation: Queuing Theory and Practice: A Source of Competitive Advantage
Six Sigma professionals can help organizations keep customers satisfied by limiting wait time – July 26, 2010

Tools & Templates: Keep Good Data from Going to Waste
The Douglass Index allows for the conversion of data with poor-to-marginal repeatability and reproducibility – July 19, 2010

Blog: MBWA = Management By Walking Around
Blogger Billy Wilkerson asks: If a manager is too busy to take time to listen, how can subordinates ever value listening as a leadership trait?

Cox-Box Cartoon: Day at the Busker Festival
Six Sigma Guy offers up his statistical talents to the public.

Blog: Some Assembly Required
Businesses are making it easier for customers to turn a box of parts into a product.

iSixSigma Live! Awards: Now Accepting Nominations       
At the iSixSigma Live! Summit & Awards, companies and individuals who have successfully achieved breakthrough results will be recognized for their accomplishments at an awards breakfast on Wednesday, Feb. 9, 2011.

Events: Learn about public training events taking place this summer.

To learn about other upcoming public training sessions and conferences, visit the full events calendar.

The following guides – and many more designed to aid practitioners – are available in the Directory:

• Change Management Consultants
• Colleges/Universities
• Customer Survey Providers
• Product Guides: Software

To find more resources, please visit the full Directory.