An Introduction to ISO 9000, 9001, 9002, ISO 9000:2000

	Bookmark This Page Email This Page Format for Printing Cite This Article Submit an Article Read More Articles

A

New from iSixSigma ISO 9000:2000 - An Implementation Guide E-book 4th Annual iSixSigma Global Salary Survey Research Report 5th Annual iSixSigma Global Salary Survey Research Report

s geographic barriers between countries deteriorate with the continued evolution of the Internet, ISO 9000 may be one of the largest differentiators between you and your competitors. Already, ISO 9000 plays a key role in winning new customers, maintaining satisfied current customers, accessing foreign countries and dealing with the government.

What is ISO 9000, 9001, 9002, ISO 9000:2000?
ISO is the word that represents the International Organization for Standardization. It's not the acronym for the International Organization for Standardization as many people think. It is the worldwide federation of national standards bodies for approximately 130 countries.

The ISO 9000 standards are produced by an international consensus of countries with the aim of creating global standards of product and service quality. These sets of standards form a quality management system and are applicable to any organization regardless of product, service, organizational size, or whether it's a public or private company.

ISO covers all technical fields and is not limited to any particular discipline. It does not, however, cover electrical or electronic engineering which are the responsibility of the IEC. The responsibility for information technology is performed by a joint ISO/IEC technical committee.

Your business can be certified against one of three quality systems: ISO 9001, ISO 9002 or ISO 9003.

• ISO 9001 sets out the requirements for an organization whose business processes range all the way from design and development, to production, installation and servicing;
• ISO 9002 is the appropriate standard for organizations that do not design and develop products, since it does not include the design control requirements of ISO 9001. Its requirements are identical aside from that distinction.
• ISO 9003 is the appropriate standard for an organization whose business processes do not include design control, process control, purchasing or servicing. It focuses on inspection and testing to ensure that final products and services meet specified requirements.

It is your organization that chooses which of the three quality systems to be certified against (ISO 9001, ISO 9002 or ISO 9003) based on business processes. None is considered more important than another; it is important to identify the appropriate standard before pursuing certification.

Next Page > The Benefits of ISO Certification
Page 3 > How to Pursue ISO Certification
Page 4 > Timeline and Cost Implications of Implementing ISO
Page 5 > What's the Future of ISO? ISO 9000:2000

"The Bottom Line" Links

BMG Upgrade Your Skills Master Black Belt Certification Get the industry's most Flexible, Robust Program for Professionals >> Find out more

VILLANOVA UNIVERSITY   Earn Your Lean, Green or Black Belt Six Sigma Master Certificate Online BOOST YOUR SALARY! *$38k more than uncertified counterparts. Learn From Industry Leaders!   START NOW

SIGMAPRO MBB, Lean Sigma, & DFSS   when experience matters most...

M O T O R O L A U N I V E R S I T Y Learn from the most experienced practitioners of Six Sigma in the world Public Training & Certification Click here to take a free Six Sigma Lesson

J URΛN   Lean Six Sigma Public Workshops Atlanta, GA - Sept 2008 Become one of your organization's 'vital few'. Get Juran Certified.

LSI Knowledge & Experience Get Your Lean Black Belt Certification -  in Denver         Register Now   -   Starts August 11!                                                     >>Learn about LodeStar Institute specials..

HOWARD UNIVERSITY Now offering Process Simulation ! 4 weeks + 1 cost saving project + 1 mentor + 1 caring instructor = 1 Marketable Certified Lean Six Sigma Black Belt

WINSTON SALEM STATE UNIVERSITY Now offering Process Simulation ! 4 weeks + 1 cost saving project + 1 mentor + 1 caring instructor = 1 Marketable Certified Lean Six Sigma Black Belt

THE UNIVERSITY OF TEXAS AT AUSTIN 2 weeks + 1 project = Black Belt Certification

. Find us on LinkedIn Join the iSixSigma Network and Connect with Other Six Sigma Pros .

. iSixSigma Live! Summit & Awards Jan 13-16, 2009 • Miami, FL Save up to $700 • Click Here! Register by August 14 .

Download the iSixSigma Toolbar for 1-Click access. Search Your Way. Everyday. Without Delay.

BEST SELLING PRODUCTS (iSixSigma Publications) 2008 VERSION! Six Sigma DMAIC Training Slides The complete Lean Six Sigma DMAIC course prepares participants to perform the role of a LSS Black Belt; covering what’s ... NEW VERSION! Process Management Training Slides The OSSS Process Management course is designed in two phases comprised of:352 Powerpoint slidesInstructor notesSlide exp... Certified Lean Six Sigma Black Belt Assessment Exam Interested in assessing your knowledge of Lean Six Sigma? Preparing for certifications? Testing your students and traine... Gage R&R Excel Template Gage Repeatability and Reproducibility (R&R) studies measure the amount of measurement variation that is attributabl... E6 Sigma DMAIC EZ: Black Belt for Service E6 Sigma is THE Six Sigma Holy Grail. The first-ever Six Sigma training and implementation software, REAL Six Sigma is a... FMEA Excel Template Need to be more preventative, prioritize risks, or brainstorm possible failures in a process or product? Use the FMEA to... NEW VERSION! Six Sigma Black Belt (DMAIC) Training Slides The OSSS Six Sigma Black Belt course is comprised of: 1,176 PowerPoint slides, Instructor notes, Slide explanations, 37 ... Sell Your Products