Six Sigma Green Belt Curriculum and Body of Knowledge

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y Charles Waxer

Education is a key component of your Six Sigma initiative. Below is a recommendation of what should be included in your training, whether conducted in-house or by a third-party consultant. If you feel that some relevant topic is missing from the curriculum or body of knowledge of any of the areas listed below, please send an email to iSixSigma. We appreciate your input.

Six Sigma Green Belt Curriculum and Body of Knowledge

Overview

Overview of Six Sigma DMAIC Methodology Overview Financial Benefits of Six Sigma The Impact of Six Sigma to The Organization The Six Sigma Language

Define

Project Definition Project Charter Developing a Business Case Chartering a Team Defining Roles and Responsibilities Gathering Voice of the Customer, Support for Project Translating Customer Needs into Specific Requirements (CTQs) SIPOC Diagram Define Phase Review

Measure

Process Mapping (As-Is Process) Data Attributes (Continuous Versus Discrete) Measurement System Analysis Data Collection Techniques Data Collection Plan Understanding Variation Measuring Process Capability Calculating Process Sigma Level Visually Displaying Baseline Performance Measurement Phase Review

Analyze

Visually Displaying Data (Histogram, Run Chart, Pareto Chart, Scatter Diagram) Detailed (Lower Level) Process Mapping of Critical Areas Value-Added Analysis Cause and Effect Analysis (a.k.a. Fishbone, Ishikawa) Affinity Diagram Data Segmentation and Stratification Verification of Root Causes Determining Opportunity (Defects and Financial) for Improvement Analyze Phase Review

Improve

Brainstorming Multi-Voting Quality Function Deployment (House of Quality) Selecting a Solution Failure Modes and Effects Analysis (FMEA) Poka Yoke (Mistake Proofing Your New Process) Piloting Your Solution Implementation Planning Improve Phase Review

Control

Assessing The Results of Process Improvement Statistical Process Control (SPC) Overview Developing a Process Control Plan Documenting the Process Control Phase Review

Green Belt (GB) Curriculum and Body of Knowledge

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