Implementing a Customer Satisfaction Metric

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Bibliographic Details for "Implementing a Customer Satisfaction Metric"

Article Name: Implementing a Customer Satisfaction Metric
Author: Gangadhar Bhardwaj
Publisher: iSixSigma.com
Date of Publishing: 28 April 2008 06:00 UTC
Date Retrieved: 22 November 2009 00:19 UTC
Permanent Link: http://www.isixsigma.com/library/content/c080428a.asp

Citation Styles for "Implementing a Customer Satisfaction Metric"

APA Style

Bhardwaj, Gangadhar. (2008, April 28). Implementing a Customer Satisfaction Metric. iSixSigma.com. Retrieved November 22, 2009, from http://www.isixsigma.com/library/content/c080428a.asp

MLA Style

Bhardwaj, Gangadhar. "Implementing a Customer Satisfaction Metric." 28 Apr 2008 iSixSigma.com. 22 Nov 2009 <http://www.isixsigma.com/library/content/c080428a.asp>.

Chicago Style

Bhardwaj, Gangadhar. "Implementing a Customer Satisfaction Metric." iSixSigma.com. (Apr 28 2008). http://www.isixsigma.com/library/content/c080428a.asp (accessed Nov 22 2009).

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