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| Deliverables Of Phase: |
 | Key measures identified, data collection planned and executed, process variation displayed and communicated, performance baselined, sigma level calculated. |
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| Checkpoints For Completion: |
| Key Measures Identified |
| |  | Key measures identified and agreed upon. |
| | | High impact defects defined and identified in the business process. |
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| Data Collection Planned and Executed |
| | | Solid data collection plan established that includes measurement systems analysis. |
| | | Data collected on key measures that were identified. |
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| Process Variation Displayed/Communicated |
| | | Process variation components displayed/communicated using suitable charts, graphs, plots. |
| | | Long term and short term variability accounted for. |
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| Performance Baseline/Sigma Calculation |
| | | Measure baseline process performance (capability, yield, sigma level). |
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| Questions To Determine Appropriate Application: |
| Key Measures Identified |
| | | What are the key input variables? What the key process variables? What are the key output variables? |
| | | What key measures identified indicate the performance of the business process? |
| | | What are the agreed upon definitions of the high impact characteristics (CTQs), defect(s), unit(s), and opportunities that will figure into the sigma calculations and process capability metrics? |
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| Data Collection Planning and Execution |
| | | Was a data collection plan established? |
| | | What data was collected (past, present, future/ongoing)? |
| | | Who participated in the data collection? |
| | | How did the team select a sample? |
| | | What has the team done to assure the stability and accuracy of the measurement process? |
| | | Was a gauge R&R conducted? |
| | | Was stratification needed in the data collection and analysis? |
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| Process Variation Displayed/Communicated |
| | | What charts has the team used to display the components of variation in the process? |
| | | What does the chart tell us in terms of variation? |
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| Performance Baseline/Sigma Calculation |
| | | What is the current process performance in terms of it capability indices? |
| | | What is the current process performance in terms of its yield or sigma level(s)? |
| | | How large is the gap between current performance and the customer-specified (goal) performance? |
| | | Have you found any 'ground fruit' or 'low-hanging fruit' for immediate remedies to the gap in performance? |
| | | What particular quality tools did the team find helpful in getting through the measure phase? |
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| Useful Tools: |
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