John Munce is a Master Facilitator. His trademark “twisted thinking” brings fresh perspectives to old problems. Colleagues say he can find useful connections across all sorts of topics, tasks, teams, and issues. After one product development session, a business owner said, “My head is spinning with ideas I never would have considered without you.” He has led or joined six major process redesign programs from debt underwriting to customer segmentation. He knows when programs bog down from getting too big or too complicated – experienced in keeping it simple, simple, simple. John is a 30 year student of how people think and work in groups. He has designed and led over a hundred sessions for problem-solving, process design, product development, six sigma quality, reengineering, planning, budgeting, and strategy. He’s said to be magical at turning conflicting positions into a common approach a team can embrace. John is a certified Process Leader and Facilitator for three-day Boot Camp Business Simulator©, a unique process redesign tool from The Tatham Group; a Six Sigma Deployment Champion, Hoshin Planning leader, Project Champion, Design for Six Sigma, and Green Belt.