Keya Choudhury Ganguli is a Six Sigma consultant and Master Black Belt with the process transformation and internal quality group at Tata Consultancy Services. With more than 15 years of experience in IT, manufacturing and research, she has deployed Six Sigma and CMMI, was an ISO project manager, and was associated with India’s Council of Scientific and Industrial Research as a research fellow. Ms. Keya has a degree in chemical engineering. She can be reached at keya.c@tcs.com.