Pallab Bhattacharya is lead for IT project management office/software engineering process group team and senior Lean Six Sigma Master Black Belt in a global investment bank. Mr. Bhattacharya, who is currently based out of Mumbai, India, has an MBA, and is an ASQ-certified manager of quality/organizational excellence and a certified scrum master. He can be reached at pallab_bhattacharya2000@yahoo.com.