This is a tale of two divergent philosophies.
Years of Six Sigma deployments have created a wealth of both success stories and lessons about process challenges -- learn to steer clear of others' mistakes.
A company in India implemented Lean Six Sigma to achieve dramatic improvements in its help desk operations.
Used in combination, the Kano survey and QFD tools provide companies with the ability to maximize customer satisfaction.
Two tools within the theory of constraints method -- bottleneck analysis and current reality tree -- can help identify the real pain ailing an organization and lead to the selection of relevant LSS improvement projects.
There are five challenges to make standard work effective in any organization. If these challenges are appropriately addressed, standard work is easy to deploy and generally well accepted.
Follow this simple maxim – “The best for all concerned” – and you will be the best in everything you do.
Have you been paying attention to your iSixSigma User Profile rankings? We've had a couple of community members jump levels in the past month.
Using an accelerated approach, projects can take as little as one week to complete. This requires good planning, participation by the key stakeholders and a commitment to rapidly working through the DMAIC logic to make sustainable improvements to process performance.
The humble affinity diagram can organize output from brainstorming, sort out overwhelming observations about a process, and inspire participation from a group.
LinkedIn, the largest and most popular business-oriented social networking service, announced over the weekend their top 25 "hottest skills" of 2014. It's of little surprise that "Statistical Analysis and Data Mining" was listed as the top skill of those individuals in highest demand.
Learn how best to introduce statistical process control in an existing production environment where not all processes are in control and fully capable.
The best of iSixSigma 2014 features the highlights of this year’s content – as determined by our readers.
Kaizen is a Japanese term that means continuous improvement. iSixSigma has gathered its best resources on Kaizen here.
A simple way for a company to assign and balance Six Sigma roles and responsibilities is to apply the RACI model, which identifies who in an improvement project is responsible, accountable, consulted and informed.
The City of Tyler, Texas, launched a Lean Six Sigma program in 2008. Six years later, they have completed more than 100 projects and saved more than $6 million.
In order to increase throughput, operations managers must focus on identifying and improving process bottlenecks. The theory of constraints can help.
The key to creating good project Champions is to manage and motivate the peer group rather than the individuals.
The accounts payable department of a healthcare system completed a Six Sigma project to address the high volume of invoices being processed and to develop a system for monitoring how well new processing-time standards are being met.
How confident can a company be that claims of Six Sigma benefits actually impacted the bottom line? BHP Billiton Base Metals found an answer through the involvement of the finance department in its deployment of Six Sigma.
Analysis of variance (ANOVA) is a statistical technique for determining the existence of differences among several population means. Follow along step by step on this overview of ANOVA.
Hoshin kanri is a methodology to capture strategic goals and integrate these goals with your entire organization’s daily activities.