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Most Recent Articles

Most Recent Articles

When Does a Difference Matter? Using ANOVA to Tell

When Does a Difference Matter? Using ANOVA to Tell

Much of the Six Sigma DMAIC methodology is concerned with finding differences. But often it ends up being more important to learn "does the difference really matter?" ANOVA is an hypothesis testing tool that can help answer that question.

Carefully Planned Kaizens Can Lead to Immediate Change

Carefully Planned Kaizens Can Lead to Immediate Change

Organizations considering Kaizen events must be ready to make a commitment to change management by properly preparing attendees for the goals of the event, executing the event smoothly and implementing solutions in a timely and effective manner.

Seeing Red: Integrating Balanced Scorecard and Six Sigma

Seeing Red: Integrating Balanced Scorecard and Six Sigma

The balanced scorecard enables an organization to maintain the perspective of various stakeholders while providing a complete assessment of organizational progress. It can help improve the performance in one area without harming another.

Linear Regression: Making Sense of a Six Sigma Tool

Linear Regression: Making Sense of a Six Sigma Tool

Linear regression is often considered difficult or confusing by those practitioners just beginning to delve into the Six Sigma toolkit. Making sense of it starts at a basic level.

Combine an Improvement Initiative with Change Management

Combine an Improvement Initiative with Change Management

New to change management? This overview describes the phases of change management and how they line up with the phases of process improvement.

Leveraging Lean Six Sigma Tools for Strategic Planning

Leveraging Lean Six Sigma Tools for Strategic Planning

NRMC CMIO began development of a strategic plan in October 2013.

A System for Colleague Consulting Among Black Belts

A System for Colleague Consulting Among Black Belts

Black Belts have a counseling resource that is often ignored or underutilized – the knowledge and experience of their peers. Formalize knowledge sharing with a structured approach to collegial problem solving.

Using OEE Metrics for All Process Steps

Using OEE Metrics for All Process Steps

Production time can be consumed by various planned and unplanned activities. Formally detailing these times can yield valuable insight into why so many hours must be consumed to generate a given amount of work.

Debunking IT Isolation in Search of Quality and Savings

Debunking IT Isolation in Search of Quality and Savings

Six Sigma is used effectively in manufacturing, service, financial and educational settings to improve processes and achieve time and cost benefits by eliminating waste and inefficiencies. With a little adaptation, Six Sigma can do the same for IT departments.

Cold Beer

Cold Beer

Recently I toured the Ellis Island Casino and Brewery in Las Vegas. Our guide stated that their customers loved "cold" beer. Like most of you I immediately thought of Six Sigma critical-to-quality (CTQ) trees.

Lean Six Sigma Online Training and Certification Due Diligence [VIDEO]

Lean Six Sigma Online Training and Certification Due Diligence [VIDEO]

How do you figure out if an online Lean Six Sigma training and certification course is useful and worthwhile? Learn from four industry experts who discuss critical issues facing students evaluating training and certification options.

Three Rules for Data Analysis: Plot the Data, Plot the Data, Plot the Data

Three Rules for Data Analysis: Plot the Data, Plot the Data, Plot the Data

Using graphical tools, a refrigerator manufacturer analyzed supplier data to identify the best sources for parts. This case study illustrates how these simple yet powerful tools can be applied to any industry or process.

Building Cultural Acceptance Key to Lean Transformation

Building Cultural Acceptance Key to Lean Transformation

When it comes to Lean, the difference between success and failure is in cultural acceptance and the ability of an organization to accept change -- not just Lean change, but change in general.

Analyzing Experiments with Ordered Categorical Data

Analyzing Experiments with Ordered Categorical Data

Six Sigma projects often deal with experiments whose outcomes are ordered categorical data, rather than continuous. It is important to know the right analysis methods for these cases, such as Jeng and Guo’s weighted probability-scoring scheme (WPSS).

A Look at 6S

A Look at 6S

The Lean Six Sigma (LSS) tool 6S has long been used by LSS practitioners as a tool for organizing work spaces from shop floors to operating rooms. This tool can also have tremendous value in organizing an area where many workers spend the majority of their work time – the electronic workspace.

What Belts Should Know About the Cost of Poor Quality

What Belts Should Know About the Cost of Poor Quality

With a firm understanding of COPQ – both what it includes and what it does not – Belts can determine and justify projects, and gain buy-in for efforts based on financial findings.

Should You Invest in Growth Potential or Talent?

Should You Invest in Growth Potential or Talent?

This is a tale of two divergent philosophies.

5 Six Sigma Deployment Mistakes – And How to Avoid Them

5 Six Sigma Deployment Mistakes – And How to Avoid Them

Years of Six Sigma deployments have created a wealth of both success stories and lessons about process challenges -- learn to steer clear of others' mistakes.

Helping the Help Desk Satisfy Customers More Quickly: An iSixSigma Case Study

Helping the Help Desk Satisfy Customers More Quickly: An iSixSigma Case Study

A company in India implemented Lean Six Sigma to achieve dramatic improvements in its help desk operations.

Leveraging Kano and QFD for Requirements Management

Leveraging Kano and QFD for Requirements Management

Used in combination, the Kano survey and QFD tools provide companies with the ability to maximize customer satisfaction.

TOC Tools Help Find the Right Lean Six Sigma Projects

TOC Tools Help Find the Right Lean Six Sigma Projects

Two tools within the theory of constraints method -- bottleneck analysis and current reality tree -- can help identify the real pain ailing an organization and lead to the selection of relevant LSS improvement projects.

The Five Challenges of Standard Work for Knowledge Workers

The Five Challenges of Standard Work for Knowledge Workers

There are five challenges to make standard work effective in any organization. If these challenges are appropriately addressed, standard work is easy to deploy and generally well accepted.

An Accelerated Project Approach Can Build Support for Six Sigma

An Accelerated Project Approach Can Build Support for Six Sigma

Using an accelerated approach, projects can take as little as one week to complete. This requires good planning, participation by the key stakeholders and a commitment to rapidly working through the DMAIC logic to make sustainable improvements to process performance.

Manage Control Limits When Implementing Statistical Process Control

Manage Control Limits When Implementing Statistical Process Control

Learn how best to introduce statistical process control in an existing production environment where not all processes are in control and fully capable.

Balancing Roles and Responsibilities in Six Sigma

Balancing Roles and Responsibilities in Six Sigma

A simple way for a company to assign and balance Six Sigma roles and responsibilities is to apply the RACI model, which identifies who in an improvement project is responsible, accountable, consulted and informed.

Applying Theory of Constraints to Manage Bottlenecks

Applying Theory of Constraints to Manage Bottlenecks

In order to increase throughput, operations managers must focus on identifying and improving process bottlenecks. The theory of constraints can help.

Case Study: Improving Medical Bill Review Cycle Time

Case Study: Improving Medical Bill Review Cycle Time

The accounts payable department of a healthcare system completed a Six Sigma project to address the high volume of invoices being processed and to develop a system for monitoring how well new processing-time standards are being met.

Involving Finance in Six Sigma – Do It Early and Fully

Involving Finance in Six Sigma – Do It Early and Fully

How confident can a company be that claims of Six Sigma benefits actually impacted the bottom line? BHP Billiton Base Metals found an answer through the involvement of the finance department in its deployment of Six Sigma.

Using ANOVA to Find Differences in Population Means

Using ANOVA to Find Differences in Population Means

Analysis of variance (ANOVA) is a statistical technique for determining the existence of differences among several population means. Follow along step by step on this overview of ANOVA.

Improving Supply Chain Quality Through Hoshin Kanri

Improving Supply Chain Quality Through Hoshin Kanri

Hoshin kanri is a methodology to capture strategic goals and integrate these goals with your entire organization’s daily activities.

Six Sigma Certification Online
Lean Six Sigma Green Belt and Black Belt Certification
Six Sigma Statistical and Graphical Analysis with SigmaXL
Lean and Six Sigma Project Examples
Six Sigma Online Certification: White, Yellow, Green and Black Belt

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