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Find Root Causes with Webbing; Books for Executive Management

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iSixSigma Insights  -  August 6, 2009  -  Vol. 9, #151  -  ISSN: 1530-7603

In This Issue

Webbing to Find Root Causes; Improving Debt Collection Rate

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SigmaPro Fall 2009 Public Training Special

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New Six Sigma Job Openings


Green/Black Belt Consultants
Washington Consulting | US-DC-various
http://jobs.isixsigma.com/apply.asp?ID=10906

Lean Six Sigma Consultant-Dc Area Will Relo
Accenture | US-DC-Wash DC Metroplex
http://jobs.isixsigma.com/apply.asp?ID=10885

Auditor, Financial Reporting & Accounting
Fannie Mae | US-DC-Washington
http://jobs.isixsigma.com/apply.asp?ID=8294

Director, Operational Excellence/Master Black Belt
Cardinal Health | US-Ohio-Dublin
http://jobs.isixsigma.com/apply.asp?ID=10744

Sr. It Project Manager-Continuous Improvement (S
Unitedhealth Group | US-Connecticut-Hartford
http://jobs.isixsigma.com/apply.asp?ID=10766

Master Black Belt
Quest Diagnostics Incorporated | US-Virginia-Chantilly
http://jobs.isixsigma.com/apply.asp?ID=10905

Regional Lean Six Sigma Black Belt - Mid Atlantic
Avery Point Group | US-Pennsylvania-Open - Major Cities Eastern PA
http://jobs.isixsigma.com/apply.asp?ID=9666

Lead Quality and Process Project Manager
NextEra Energy Resources | US-Florida-Juno Beach, Florida
http://jobs.isixsigma.com/apply.asp?ID=10863

Regulation Project Manager
Southwest Florida Water Management District | US-Florida-Brooksville
http://jobs.isixsigma.com/apply.asp?ID=10864

Quality Engineer
Boston-Power, Inc. | US-Massachusetts-Westborough
http://jobs.isixsigma.com/apply.asp?ID=10722

Recent Quality Discussions

Books for Executive Management
What would be a good book to give to executive management regarding the benefits of deploying a Six Sigma program in an organization? I want my execs to have a high level 'here are the benefits' book. I don't want them to get a technical version of what Six Sigma can do for them.
http://www.isixsigma.com/forum/showmessage.asp?messageID=157850

Building a Strategy
Recently, I've been tasked with putting a lot of attention from a quality perspective on a new(ish) process at my organization that I am completely unfamiliar of in detail. I have some pre-made process maps, but that's about it. I have planned to break the process into smaller sub-processes and then seek to understand the inner workings of them.

"Do any of you have any useful templates/approaches to starting process observation that could help ease the complexity, while still gaining sound process information?
http://www.isixsigma.com/forum/showmessage.asp?messageID=157833

Six Sigma Improving Freight Transportation
Does anyone know of how Six Sigma can be applied into a freight transportation business?
http://www.isixsigma.com/forum/showmessage.asp?messageID=157828

One-piece Flow vs. Differing Batch Sizes
I'm working in a property company looking into the finance processes. The team is suffering heavy backlogs in processing rental statements. They currently work in huge batches, pushing work into the process which then sits around waiting to carry on through.

"I'm running a pilot next week following my data collection on the current process. I have been able to balance the process steps as best possible so I am piloting a 'one-piece flow' approach, but I have a few questions: Is one-piece flow always the answer, or should I try differing batch sizes? Is there anything else I need to consider?
http://www.isixsigma.com/forum/showmessage.asp?messageID=157752

Preparing for a Presentation
Does anyone have an example of PowerPoint presentation called GE four blocker? I think it's a one-page presentation divided into four quadrants. If suitable, I would like to use it for my project update for senior leaders.
http://www.isixsigma.com/forum/showmessage.asp?messageID=157816

The Latest News & Press Releases

Nominations Are Open for iSixSigma's Best Places to Work
http://www.isixsigma.com/library/content/n090804a.asp

  • Cessna Names Black Belt Robinson VP of Quality
  • Call for Speakers: iSixSigma Live! Summit & Awards, Miami 2010
  • Green Belt Trepanier Named CFO of Alphanumeric Systems
  • Storage Manufacturer Offers 5S Cabinet to Aid in Lean Efforts
  • Black Belt Cole Named VP and General Manager of Ametek's Advanced Measurement Technology Division
http://www.isixsigma.com/ne/news/

Upcoming Conferences & Training Events

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Additional conferences & training events:
  • Six Sigma JumpStart - Texas [Sep 14]
  • Six Sigma Master Black Belt - Florida [Sep 21]
  • Lean Processes and Tools Training - Brighton, United Kingdom [Sep 21]
  • Balanced Scorecard Certification - California [Sep 21]
  • Lean Six Sigma Black Belt - Colorado [Sep 21]
  • Six Sigma Green Belt - Ontario, Canada [Sep 21]
  • The Great Discovery by Dr. Mikel J. Harry - Arizona [Sep 22]
  • Six Sigma Green Belt Training - Bangalore, India [Sep 23]
  • Six Sigma White Belt - Ohio [Sep 24]
  • Design for Six Sigma Master Black Belt Training & Certification - Colorado [Sep 28]
http://www.isixsigma.com/ne/events/

Last Chance! Call for Speakers: iSixSigma Live! Summit & Awards

The deadline to submit a speaking proposal for the second annual iSixSigma Live! Summit & Awards has been extended one week. If you were on the fence about submitting an idea, now's the time to take action.

More than 200 of the world's top business leaders and operational experts will gather, Feb. 1-4, 2010, in Miami, Fla., USA at The Ritz-Carlton, South Beach. The theme is "Practices That Make Profits.' Don't miss this chance to share your related inspirational stories, concrete examples and actionable strategies.

Extended deadline for proposals: Friday, Aug. 7, 2009. Visit the form to learn more.

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