Addressing Six Sigma Concerns from the Skeptics

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Merriam-Webster’s dictionary states, “skepticism implies an unwillingness to believe without conclusive evidence.” Sometimes a little skepticism – or at least curiosity – can be a healthy thing. For instance, one should probably not begin taking a new medication without asking a few pertinent questions such as, “What are the side effects,” “How will this interact […]

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Managing Six Sigma Change Resistance

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A critical component of any successful Six Sigma project is to overcome resistance to change. The reason: Without user acceptance, any process improvement is doomed to fail. Therefore, proper anticipation and understanding the approaches to various resistance tactics is essential to success. People resist change in the workplace in many ways, but among the more […]

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Six Sigma…Without The Pain, For Healthcare

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What is clear is that Six Sigma can drive bigger improvements in patient care and cost reduction, and potentially, do it faster. In the handful of hospitals that have successfully implemented Six Sigma, the results are impressive. Hard financial savings in the hundreds of thousands of dollars range per Six Sigma project have been reported. […]

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My Business Is Different, Six Sigma Won’t Work

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If you think Six Sigma won’t work for your company, you are either ignorant or refuse to change. Every business process can be measured, improved and controlled using the Six Sigma methodology. Reading the iSixSigma Discussion Forum unearthed a thread about the application of Six Sigma to Facilities Management: When it comes to the implementation […]

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Communication Strategies for Six Sigma Initiatives

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Making the decision to bring Six Sigma into an organization is the first step on a long journey. Although this decision has proven successful for a variety of industries (including healthcare), the best-laid plans may go awry if the focus is solely on the technical side, without considering the cultural and communication aspects of the […]

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Florida Hospital’s Message to Physicians About Six Sigma

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Improving U.S. healthcare requires a concentrated effort by physicians. The need is to break down traditional boundaries between physicians, administrators and clinicians, and work together to design safer, more effective and efficient systems.

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Ask the Expert: The Topic – Six Sigma Adoption and Cultural Issues

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Jack Finney, president and CEO of Six Sigma Academy, offers his perspective on Six Sigma adoption and cultural issues – from strategies to convince resistant employees to maintaining a positive culture as the initiative matures and employees turn over.

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Using Six Sigma to Solve Issues in Public School System

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Of all the new and innovative applications for Six Sigma, none may be as interesting as one being used in the state of Colorado – applying Six Sigma to all aspects of a public school system. And “all aspects” includes the heart of every school district – the classroom. In 2008, businessman Jim Weigel, who […]

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A Successful Pain Management Initiative at LDS Hospital

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Three years ago many best practices already were in place at LDS Hospital in Salt Lake City, Utah, USA. The hospital was providing bedside registration, advanced triage protocols, point of care testing and real time radiology. A robust and comprehensive continuous quality improvement program had been established and as a result, higher patient satisfaction scores, […]

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