While Six Sigma relies upon the use of specific tools to execute the problem-solving process, the basic tendency towards critical, scientific is at the heart of its success.
The DMAIC toolkit is excellent for solving technical complexity problems. However, Lean Six Sigma tools are not as adept at helping solve problems of high 'people complexity.' The solution is an integrated DMIAC/change management roadmap.
Why is 6 sigma 3.4 ppm, not 2 ppb? The calculation of process sigma after a process improvement project should be reported as short-term sigma.
Organizations can increase market share and revenues by integrating Six Sigma and marketing.
The experience of a European life insurance provider highlights the lessons learned from transferring Lean from the shop floor to the office, as well as providing a deployment model that integrates Lean, Six Sigma and process management.
A combination “case study and tutorial” illustrates Six Sigma use in an IT call center. It tracks a DMAIC project from inception through its five phases. The goal is to make a company more competitive and profitable. Third in a series of six parts.
A combination “case study and tutorial” illustrates Six Sigma use in an IT call center. It tracks a DMAIC project from inception through its five phases. The goal is to make a company more competitive and profitable. Fourth in a series of six parts.
A combination “case study and tutorial” illustrates Six Sigma use in an IT call center. It tracks a DMAIC project from inception through its five phases. The goal is to make a company more competitive and profitable.
A combination “case study and tutorial” illustrates Six Sigma use in an IT call center. It tracks a DMAIC project from inception through its five phases. The goal is to make a company more competitive and profitable. Last in a series of six parts.
Including compliance audits and procedures in work processes lowers cost, time, and risk and improves quality. Trained Black and Green Belts use process and measurement tools to refine and maintain control of compliance programs and avoid redundancy.
If companies want to ensure they can meet customer expectations, it is sensible to bring the testing processes under the DMAIC method of Six Sigma.
The IDEAL model and the Six Sigma DMAIC roadmap are examined for ways they are similar and ways that they might challenge and inform one another.
Six Sigma's DMAIC roadmap is a process unto itself that should be improved in each organization that uses Six Sigma as a component of continuous improvement initiatives.
The DMAIC process can be used not only to decide which improvements to make in an IT system, but also how to organize process changes.
The common Six Sigma roadmap can provide value in even the most unstructured environments
Troubled with the acronyms of Six Sigma? We'll help you figure out new product design (DFSS) from existing process improvement (DMAIC).
Making a single DMAIC-DFSS roadmap elicits numerous coexistence and integration questions. Nonetheless, a combined core roadmap is possible.
Efficiency in projects comes from effective risk management. Using an example from a telecom supplier, it is possible to see how Six Sigma's DMAIC methodology can be applied in tandem with the six steps of project risk management.
DMAIC and DMADV are two Six Sigma methodologies that eliminate defects from a process or product; learn about them and when it is most appropriate to use each.
Kaizens are improvement events where a group completes most or all of a DMAIC cycle on a narrowly targeted high-priority issue in just a matter of days. The model has been so successful that it has been adapted for a wide variety of uses.
One of the best ways to roll out a Lean Six Sigma program is to treat the process as a Six Sigma process in and of itself. Some basic guidelines, arranged in the classic five-stage DMAIC process, can help organizations that are interested in adopting Lean Six Sigma.
Sets of questions offer help for implementing Design for Six Sigma (DFSS) if working on the development of new products, services or design of new processes in European companies.
The integration of the Six Sigma methodology with the tools and techniques of project management holds significant promise for organizations that want to get the most from their continuous improvement efforts.
Some organizations using Six Sigma are failing to obtain the true potential of the methodology. Those organizations need to integrate with the Six Sigma methodology an effective, comprehensive and a focused approach to solve real-life problems.
A management functional assessment model (MFAM) can help organizations attain and sustain a competitive advantage in the marketplace. The model aids managers in determining the key activities to address via an easy-to-use scorecard.
No single technique exists to ensure decision-making integrity; there are, however, several tools and disciplines that exist as checks-and-balances.
An operational definition can be defined as a clear and understandable description of what is to be observed and measured, such that different people collecting, using and interpreting data will do so consistently.
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Kahiki Foods had extreme amounts of daily waste on their chicken nugget lines. The daily amount of waste on the line averaged 4,976 pounds – more than Kahiki’s two other major product lines combined.
This is Part Two of a two-part article about Kahiki Foods' extreme amounts of daily waste on their chicken nugget lines. Part Two follows the completion of the project – the Analyze, Improve and Control phases.
Part 1 of how a DMAIC project reduced costly work in process at Kahiki Foods, a manufacturer of Asian frozen foods.
Part 2 of how a DMAIC project reduced costly work in process at Kahiki Foods, a manufacturer of Asian frozen foods.
Continuous improvement program success depends on a renewed emphasis on data-based decision making within the Six Sigma methodology.
Evidence pointing to the applicability of Six Sigma and related best practices within healthcare has been steadily mounting over the past few years. Evidence pointing to the applicability of Six Sigma and related best practices within healthcare has been steadily…
Breakthroughs really begin when Six Sigma training drives home a change in the thought process from trial and error to Y=f(x).
The pre-DMAIC timeframe is a critical part of process improvement. Incorporating Discover and Decide phases into DMAIC projects can help Belts move forward with the right initiatives.
To perform a quality audit effectively, practitioners can use the DMAIC roadmap as an organizational resource. Six Sigma provides the tools to improve the capability and reduce the defects in any process, and quality audits are no exception.
Six Sigma initiatives will increasingly focus their solutions on information systems. With a strong partnership between Six Sigma and IT, organizations can make more informed investment decisions about process improvement projects.
Many software organizations are beginning to use Six Sigma, and are finding that they need to rationalize its relationship to the standard software development life cycle (SDLC) process. A number of issues and alternatives arise when this need is addressed.
Six Sigma problem solving is similar to day-to-day problem solving, except in Six Sigma, nobody knows what is really causing the problem at the beginning of the project.
A reference guide to each tollgate in a DMAIC project.
The Six Sigma methodology follows the Define, Measure, Analyze, Improve, Control (DMAIC) roadmap for process improvement.
Six Sigma is a mindset that ensures problems are approached with rationality and based on a scientific procedure. So why do science-oriented credit risk managers sometimes resist Six Sigma, even in organizations that embrace the methodology?
Many would say that Lean Six Sigma cannot be used in projects without process data. However, there are many good reasons for practitioners to use the methodology, tools and approaches of Lean Six Sigma, even if they start a project with no data.
There are many benefits to using the defined Six Sigma methodology over PDCA. With Six Sigma, a person knowing little to nothing about an area can still come to the same conclusions in the same amount of time.
One broadly implemented element of Six Sigma project management that is often underestimated is the project storyboard.
A Six Sigma initiative – or any change process for that matter – is only successful in the long run if the stakeholders truly adopt and sustain the change. This requires planning and focus and should be an integral component of any deployment.
By Barbara McConnell Any change to a process is only successful in the long run if the stakeholders truly adopt and sustain the change. Process and technology improvements cannot be implemented without a change in the hearts, minds and behaviors…
By reviewing quality assurance concepts – reliability, failure rate and product life history – that can be used during DMAIC and DMADV, practitioners can allow for better business decisions regarding establishing appropriate product warranties.
A business can use a process to decide when another process will benefit from improvement (DMAIC) versus one that offers a new design (DMEDI).
Service providers can use Six Sigma in critical selling situations by using a DMAIC-structured sales tool.
The Six Sigma DMAIC roadmap can provide a disciplined process for creating and executing successful business strategies.
Actions within the five phases of DMAIC can help to overcome five common forms of resistance to Lean Six Sigma.
This article provides an example of how an operational department (like a cardiac catheterization lab) can be transformed from a low sigma level to a higher sigma level, and what that would mean to the overall organization. Patient satisfaction, physician…
DMAIC thinking and tools have a great future in the areas of monitoring and control, and in improving and redesigning projects.
Keep the concept of Y = f(x) in mind when applying tools along DMAIC phases to avoid not achieving a significantly improved process.