TQM Archive

Applying Total Quality Management In Academics

Many educators believe that the Deming's concept of TQM provides guiding principles for needed educational reform.

Brewing a Better Beer with TQM

TQM’s seven-step problem solving method helps manufacturer to reduce variation in beer bitterness levels.

Fixing Payroll Problems: A TQM Case Study in Human Resources

The following case study details a consumer goods company’s experience using the TQM methodology’s seven steps of problem solving in its human resources department to address the payroll process.

Improving Financial Services Through TQM: A Case Study

A young, rapidly expanding company in the financial services sector with no previous experience with total quality management (TQM) learns the value of a formal program to improve quality.

Introduction and Implementation of Total Quality Management (TQM)

Total Quality Management, TQM, is a method by which management and employees can become involved in the continuous improvement of the production of goods and services. It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices.

Linking Quality to Business Finances

If it didn't make sense financially, you wouldn't do it. Learn why linking Quality to financial results benefits everyone in the business.

Newspaper Aims to Improve Printing: A TQM Case Study

Caught in an exploding market, the management of a media organization realized that improving the quality of printing of its newspaper was imperative to survival and progress. The organization used total quality management (TQM) to guide their work.

Reducing IT User Downtime Using TQM – A Case Study

This IT case study was done during the implementation of TQM in a financial services company with several hundred computers and computer users in multiple locations throughout India. The results have widespread applicability.

Six Sigma Versus TQM

In this excerpt from the iSixSigma Discussion Forum, posters compare and contrast Six Sigma and its predecessor, TQM.

The Basics of Total Quality Management

One of the most popular search terms on iSixSigma.com is total quality management (TQM). The best TQM references on iSixSigma can be found here.

The Eight Elements of TQM

Eight elements are key in ensuring the success of TQM in an organization.

TQM Case Study: Ensuring On-time Newspaper Delivery

This last article in a three-part series illustrates how TQM was used to make cycle time improvements throughout the newspaper’s supply chain in order to ensure efficient and on-time delivery.

TQM Case Study: Newspaper Focuses on Customer Service

Improving customer service was the focus of two projects within the deployment of total quality management in a mid-sized newspaper in India. The projects involved adjusting advertisement deadlines and reducing the number of billing errors.

Posts Tagged ‘TQM’