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Topic Another name for soft skills?

Another name for soft skills?

Home Forums Old Forums General Another name for soft skills?

This topic contains 2 replies, has 1 voice, and was last updated by Profile photo of CSSBB CSSBB 12 years, 3 months ago.

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  • #39083

    I am currently in the process of re-designing our Green Belt curriculum.  I have an issue with calling the facilitation, team dynamics, consensus building, influencing others, change management items “soft skills”.  Does anyone have a more robust term for this particular section of training?  Or is this just my personal pet peeve to get over?!  Thanks.

    #39084

    I just call them expectations.

    #39086

    Six Sigma is a Socio-Technical System.  What you call “soft skills”, is the Socio part of that equation, and the socio cannot be separated from the technical for Six Sigma to succeed.
    If fact, I’d be willing to bet when someone gets around to researching and documenting Six Sigma failures, their conclusions will be that the effort failed due to the Socio part of the system, and not due to lack of statistical or lean skills.

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