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Topic Control Chart Confusion

Control Chart Confusion

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This topic has 9 voices, contains 27 replies, and was last updated by Avatar of Joel Smith Joel Smith 303 days ago.

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July 12, 2012 at 4:26 am #183837
Avatar of chris reid
chris reid
Reputation - 49
Rank - Aluminum

Often when I create a control chart I have a large number of data points outside of the control limits. I find this difficult to understand as minitab only has my sample to work with.

Also I really appreciate pointers on a generic approach-

A) If the process is out of control?

B) If the process is in control but has high varience?

Thanks all.

Chris.

July 12, 2012 at 5:22 am #183839
Avatar of Chris Seider
Chris Seider
Reputation - 3002
Rank - Titanium

A. Yes, points outside your control limits mean you are exhibiting special causes so you are out of control.

B. A process can be in control but have high variation. The SPC looks for special causes related to trends and outside 3 sigma limits (typically). Process capability /variability is independent of evaluation of process control.

July 13, 2012 at 12:09 am #183864
Avatar of Prabhu V
Prabhu V
Reputation - 477
Rank - Aluminum

Hi,

Adding to the above point, always an user has to ensure that the user is using the correct control chart for the situation faced by the user.

July 13, 2012 at 2:48 am #183866
Avatar of chris reid
chris reid
Reputation - 49
Rank - Aluminum

Hi thank you very much both.

The thing I’m struggling with is if I have 100 data points in a sample how can so many of them be outside 3 sigma in that samle, it doesn’t make sense to me?
)-:

July 13, 2012 at 5:21 am #183868
Avatar of Robert Butler
Robert Butler
Reputation - 2138
Rank - Silver

I think you are going to have to provide more details before anyone can offer much in the way of guidance. Offhand it sounds like you are making the wrong program choices with respect to control chart construction. Is there any chance you could post the 100 numbers? If you could some of us could look at what you have and perhaps offer some additional thoughts.

July 16, 2012 at 10:17 am #183928
Avatar of Jeff Euston
Euston
Reputation - 20
Rank - Aluminum

If, indeed, it is a problem you encounter often, it could be incorrect construction as suggested, but you should check your CC setup parameters under tools>options. Specifically, make sure you are set to the defaults (see help menu if you don’t know) and your 1st test is set for K=3. And is your data normally distributed?

July 16, 2012 at 10:59 am #183938
Avatar of Joel Smith
Joel Smith
Reputation - 974
Rank - Copper

@christopher10 I doubt you’re going to get much hep without providing the data. My first two thoughts are that you have either (a) an Individuals control chart that has a drifting mean over time or (b) highly skewed data. But without context or seeing data it’s really hard for anyone to provide advice.

July 16, 2012 at 4:22 pm #183945
Avatar of Darth
Darth
Reputation - 1285
Rank - Silver

@dabrewajeff Are you suggesting that the needs to be normally distributed for the control chart to be effective?

July 16, 2012 at 5:24 pm #183954
Avatar of Chris Seider
Chris Seider
Reputation - 3002
Rank - Titanium

@Darth
LOL, you gonna reopen that age old discussion? :)

July 17, 2012 at 3:09 am #183956
Avatar of Darth
Darth
Reputation - 1285
Rank - Silver

@cseider No, just asking an innocent question and being non-cranky.

July 17, 2012 at 4:51 am #183957
Avatar of chris reid
chris reid
Reputation - 49
Rank - Aluminum

Hello all,
Thank you for helping, here is 1 of my examples ( I appreciate i should have 100 data points but I think this will show you what I mean )

July 17, 2012 at 5:27 am #183959
Avatar of Joel Smith
Joel Smith
Reputation - 974
Rank - Copper

@christopher10 It doesn’t look like the attachment came through…perhaps a different file type? Katie isn’t sdhowing any love towards Minitab and doesn’t have .mpj or .mtw files as an allowed type for attachments! (hint, hint Katie…)

July 17, 2012 at 7:15 am #183960
Avatar of Jeff Euston
Euston
Reputation - 20
Rank - Aluminum

@Darth I don’t think my question was suggestive, was it? I’m with everyone here….I’d love to touch that data. Anyway, the thought behind the question was the distribution could explain why you would see more points in violation of the limits.

July 17, 2012 at 7:27 am #183961
Avatar of Katie Barry
Katie Barry
Reputation - 7991
Rank - Gold

@joelatminitab – Sent the question of file allowance to Cyger. I’m not sure if that’s something we have control over, but I’m looking into it!

July 17, 2012 at 7:29 am #183962
Avatar of Joel Smith
Joel Smith
Reputation - 974
Rank - Copper

Thanks Katie! In the meantime hopefully the data can be provided in another format.

July 17, 2012 at 9:52 am #183971
Avatar of Chris Seider
Chris Seider
Reputation - 3002
Rank - Titanium

Suggestion….if you have the data in Excel or Minitab…copy the column of data and paste into the comments field and we can just paste into our field.

July 18, 2012 at 3:38 am #184030
Avatar of chris reid
chris reid
Reputation - 49
Rank - Aluminum

Hi here is an example
3031
3072
3136
3023
3290
3282
3319
3544
3436
3482
3434
3449
3707
3560
3618
3472
3456
3342
3457
3660
3657
3852
3926
4006
*
3676
3555
3100
2720
3141
3219
3251
3110
2814
2872
3034
3171
3118
3019
3006
3186
3100
3100
3340
3275
3148
3192
3313
3214
3040
2992
2997
3210
2846
2838
3017
3273

Ive been using an I Chart for this, I think the problem is I misunderstand how stdeviation is calculated. I’ll refresh my memory today but any help or comments you can give would be very much appreciated.

July 18, 2012 at 3:41 am #184031
Avatar of chris reid
chris reid
Reputation - 49
Rank - Aluminum

p.s thanks for all the help so far.

July 18, 2012 at 5:24 am #184032
Avatar of Joel Smith
Joel Smith
Reputation - 974
Rank - Copper

@christopher10 Whoa there…you’re definitely out of control for the first 1/3-1/2 of the chart! It’s hard to give much practical advice without knowing the process, but from the data alone my observations are:

1. Through the first 24 points, before the missing value, you clearly have an upward trend where values keep getting larger and larger.
2. After the missing value, you have a few points in a “settling down” period through about point 30 that show high variation and maybe a lack of control initially.
3. Following point 30 you appear to have good statistical control.

I’m guessing from this data – and I should probably say “know” instead of “guess” – that some change was made to either the process or the data collection at the missing value. Try this:

1. Make a second column that contains 1′s through the missing data point, and 2′s after that until the end of the data.
2. Back in the Individual Chart dialog box (and you should really be doing I-MR to assess variation stability as well) click on I Chart Options and then the Stages tab.
3. Enter your new column for Stages and click OK in each dialog.

This will create a centerline and control limits independently for each part of the data and enable you to more clearly see the process change. I wouldn’t stress over the few out of control points from 26-30 since that is common after a process change…things don’t always “jump” to the new value and sometimes take a few points to stabilize. You may even stage those few points separately to get slightly more accurate control limits in the stable portion.

If it’s something you can share – even if you mask things just a little bit – I’m sure forum visitors would like to know about this process and what change occurred at the missing point!

July 18, 2012 at 5:27 am #184033
Avatar of Darth
Darth
Reputation - 1285
Rank - Silver

@christopher10 I attached the I/MR Chart that results from your data above. Yes, the process is out of control. One thought might be that the MR chart values are small compared to the actual values and thus the avg. MR used in the I chart calculations might be “compressing” the control limits relative to the magnitude of the actual process values. As you can see at the beginning of the data there is a dramatic upward run followed by an apparent change which dropped the process down. It appears to have stablized now. If we discount the upward data as something happening and the data after that as the new steady state process things might look a little better. You can also “break” the data at the apparent point of change and recalculate the before and after. Mini will let you do that. By the way, the p value of the data set shows that the data is not different than normal. The p value is .168. The s.d. used for the calculations uses the avg. MR as the base and then adjusts using the d sub 2 and E sub two table factors based on sample size. In this case usually a sample size of 2. Hope this helps and that Joel approves.

Attachments:
  1. Presentation1
July 18, 2012 at 7:08 am #184036
Avatar of Joel Smith
Joel Smith
Reputation - 974
Rank - Copper

I would approve, but I can’t see you behind that mask…

July 18, 2012 at 9:15 am #184047
Avatar of Katie Barry
Katie Barry
Reputation - 7991
Rank - Gold

@joelatminitab Minitab files should now load without any trouble.

July 18, 2012 at 10:01 am #184052
Avatar of Jeff Euston
Euston
Reputation - 20
Rank - Aluminum

@darth Agreed on the p value. Still even high p’s(.619/.283 respectively) when analyzed into the 2 stages. Obviously the tighter CL’s on the I/MR is driven by the slow process shift from data point to point as you articulated. @christopher10 I think Darth laid it all out for you. Curious if 1) the data reflects the startup of the process and, 2) if you indeed only collect one data point representing a given point in the process?

July 20, 2012 at 1:39 am #184092
Avatar of chris reid
chris reid
Reputation - 49
Rank - Aluminum

Thanks all very much for the advice. All points taken on board and the 2s and 1s tip is great.The data represents orders in delay. As ever I have another question (once I get started I cant stop)

Q- Is there a way I can add an upper and lower spec to a control chart?

Thanks all.

C10

July 20, 2012 at 6:17 am #184099
Avatar of Michael Putnam
Putnam
Reputation - 12
Rank - Aluminum

You could annotate it by drawing two lines.

July 20, 2012 at 8:01 am #184106
Avatar of Joel Smith
Joel Smith
Reputation - 974
Rank - Copper

@christopher10 Well, you could use reference lines, BUT…

This questions has been answered in numerous places so I’ll be brief. Do not put spec limits on your control chart. If you want to assess whether you are meeting specifications, first make sure your data are in control and then use capability analysis. There are multiple reasons that have been documented many times.

July 20, 2012 at 8:12 am #184107
Avatar of chris reid
chris reid
Reputation - 49
Rank - Aluminum

Thanks a lot, right here is my last ( i hope ) question.

I’m trying to use a P chart and I get this error message when I select a column

The following column contains values that are too small, the data must be >=1.
The thing is the data is all greater than 1. I cut it from excel so not sure what the issues is. It is very annoying

July 20, 2012 at 8:15 am #184108
Avatar of Joel Smith
Joel Smith
Reputation - 974
Rank - Copper

Can you share the data? @KatieBarry was so kind as to get Minitab files allowed (best), or your could share the Excel or just paste it here.

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