Darth @Darth  Reputation - 1232 Rank - Silver | Does anyone know of a legit organization providing SS training to its customers and suppliers? Some of the better companies years ago used to share their knowledge with their customers and suppliers. Anybody still doing that? Thanks. |
Mike Carnell @Mike-Carnell Reputation - 2401 Rank - Silver | Yep. Prefer to discuss it off line. Where have you been? You disappeared for a while. |
Gary Cone @garyacone  Reputation - 1157 Rank - Silver | Our largest customer, a Fortune 50 company, is going down that route with some suppliers and some of the logistics providers between them and their customers. |
MBBinWI @MBBinWI Reputation - 1829 Rank - Silver | This is particularly helpful for organizations that are mostly packaging and or assembly. Most large, name brand companies are no longer vertically integrated. Instead of making the “ingredients” they buy them and just package them or assemble them together. When they find that most of their quality lies in the individual components, they find it critical to extend this knowledge to their suppliers. Alas, many of these suppliers also are suppliers to the competitors, so there is a real reluctance to do so. Alternately, the main company keeps their suppliers in the dark and just hand them a spec sheet and say “build this.” What they lose is the capabilities of the vendor – they don’t design to the capabilities, and so miss the opportunity to gain the real benefit of the supplier, and as such, are limited in how far they can go without redesign, which the customer is often reluctant to engage in.
The entire stream of customer satisfying operations should be addressed as an entity, not disparate parts – whether within the organization or with suppliers. |
Darth @Darth  Reputation - 1232 Rank - Silver | @Mike-Carnell, @GARYACONE Gary, since I know who that is, I can sniff around for more details. Mike, I actually had to work and have been on the road for 5 weeks. Will call you for details, thx. |
Mike Carnell @Mike-Carnell Reputation - 2401 Rank - Silver | @Darth you were working on the road? So you are working with an asphalt supplier or construction company or something? |
MBBinWI @MBBinWI Reputation - 1829 Rank - Silver | @Mike-Carnell – I think I found where Darth was at the past few weeks http://www.youtube.com/watch?v=5forw5zhkac |
Darth @Darth Reputation - 1232 Rank - Silver | @MBBinWI – as usual, you provide incorrect information. I was neither at an Anger Mgt session or working on the railroad but doing something a good deal more important: http://www.youtube.com/watch?v=fcagBChmCK4&feature=related |
MBBinWI @MBBinWI Reputation - 1829 Rank - Silver | @Darth – you wish! and where did the “working on the railroad” reference come from? |
Darth @Darth Reputation - 1232 Rank - Silver | @MBBinWI Mike’s comment above about me working for an asphalt or construction company when I said I have been working on the road. Guess I will have to cut back on my razor sharp wit for you guys in Wisconsin :-). |
February 19, 20120
