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MBB Feedback

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This topic has 7 voices, contains 17 replies, and was last updated by Avatar of Mike Carnell Mike Carnell 368 days ago.

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April 18, 2012 at 12:31 pm #180650
Avatar of Jeff Barnhill
Jeff Barnhill
Reputation - 62
Rank - Aluminum

Hi all,

I am looking for feedback from my MBB peers.

Since when did it become acceptable to say “I cannot answer that because I am not a statistician”.

I hear this from individuals who teach other black belts on such things as 2-sample T tests, ANOVA and even on MSA variable study questions!

What are your thoughts?

P.S. I am asking this when I recently read a thread here where a simple question was asked about gage resolution and no one, not even proclaimed master black belts could answer (there sure were some nice fancy answers though!).

April 18, 2012 at 5:05 pm #180658
Avatar of Chris Seider
Chris Seider
Reputation - 3020
Rank - Titanium

@EddieBarnhill
Just like in life, MBB’s are on a “bell-shaped?” curve with regards to skills. Some attributes like statistical expertise, coaching/mentoring, training, project selection, project management, change management to name a few will all have varying levels in anybody. You might wonder at what the MINIMUM level should be but one should NEVER be afraid to say “I don’t know, let me get back with you”. Sometimes we all get brain freezes, or we can’t understand their accent (or they understand mine), lack of particular knowledge, or maybe it’s some time management.

My colleagues know I’m NOT a statistician but I have other talents and know how to use statistics and analysis to drive business results. If you ask me to derive the t curve, I’d have to say “Let me get back with you. :) ”

What’s the real purpose behind the question of yours? Some of us either get too swamped to answer OR we know someone else will jump on the post or we just go “hmmmph” and ignore some things out there. Some of us even use this forum to keep in contact if on odd time zones.

April 18, 2012 at 7:27 pm #180676
Avatar of gomezadams
gomezadams
Reputation - 89
Rank - Aluminum

Never be afraid to say I don’t know!
This prompts an opportunity to learn.
Chris,you’re dead on.

ps
Where the hell do they get these obtuse two words that we type into the box just so we can post? These hypo/hyer hyphenated and blurred out words that we must be able to discern and type in.

I knew I needed an eye test,some of these random words confirm it?

April 20, 2012 at 6:02 am #180724
Avatar of Joel Smith
Joel
Reputation - 974
Rank - Copper

@spazwhatsup I second your comments about the words at the bottom. These things are brutal and you can hardly ever ready them.

Click on the speaker button for a real treat…I have no idea how what is spoken with gibberish in the background has anything to do with the words given.

April 23, 2012 at 1:05 pm #180809
Avatar of MBBinWI
MBBinWI
Reputation - 2601
Rank - Titanium

@cseider – While I agree on the distribution of capabilities, I would expect that a “certification” would dictate a mean shift to a level where the minimum level is beyond the “I can’t answer because I’m not a statistician.”

I’m not a statistician (as I’m sure Robert Butler can attest – a most learned statistician on this board), but I know enough to formulate a question and research a solution. Anything less would not delineate an MBB in my opinion.

Now there are many instances where the answer is “it depends.” In fact, most questions that I receive must be prefaced with those two words – and until we establish the assumptions, anything else is a hope/prayer.

@EddieBarnhill – I’m assuming that your comment was related to my post related to MSA and precision. Yes, I’m rather disappointed in the responses, particularly since it didn’t take a profound understanding of statistics, rather a fundamental understanding of basics. If you read my recent posting in that thread you will find a favorite question of mine which I use to separate those who have studied SS and those who understand SS. There is a difference.

May 1, 2012 at 2:07 pm #181006
Avatar of Chris Seider
Chris Seider
Reputation - 3020
Rank - Titanium

@MBBinWI
It depends….do I want to admit you are right. :)
Yes, it would be appropriate to have some measure of a minimum standard but a purely technical measure on change management for an MBB would be HIGHLY tough, don’t you agree?

I stand by someone’s past statement that I’d take a group of MBB’s, GB’s, or BB’s that could work with people and drive change with passion and energy than a group with mainly technical skills. However, so I’m clear…we need a MIX of skills for a group to work best–especially for a medium/larger organization that can have a group of MBB’s for leading the CI efforts.

Oh, and I definitely need the RB’s, RK’s, and LK’s within an ear shot.

OK, coffee break is over.

May 1, 2012 at 3:36 pm #181011
Avatar of Mike Carnell
Mike Carnell
Reputation - 3168
Rank - Titanium

@EddieBarnhill I am not sure how you have determined that people think it is acceptable to say that based on what? You have heard it how many times? I am not really sure how many times I would need to hear something before I decided it was now acceptable to say it. That comment wouldn’t fly in my company or the companies of most of the people I know. I have been in places where the culture drives that type of answer. In at least 2 organizations I am aware of there was an individual that tried to position himself as the approver of DOE’s before they were run. A second opinion is always a smart thing but I haven’t met the person with some kind of devine knowledge – although there are some that I do trust more than others.

If this is a real issue for you why don’t you ask them why they said it? People do things for reasons and the simplest answer is to ask the people doing it.

@MBBinWI and @cseider Absolutely agree with you on Robert Butler’s response. Let’s not forget a resource we all use on a pretty regular basis – the people at Minitab. Joel, who now is posting regularly – thank you, is a statistician and is very helpful. He replaced someone that is a statistician and was absolutely great, Jennifer Atlas.

May 1, 2012 at 9:58 pm #181020
Avatar of Chris Seider
Chris Seider
Reputation - 3020
Rank - Titanium

@Mike-Carnell
Of course, use Minitab resources….. :)

May 2, 2012 at 7:44 am #181025
Avatar of Jennifer Atlas
Jennifer Atlas
Reputation - 539
Rank - Copper

@Mike-Carnell
Thanks for the kind words Mike! Even though my work is different now, I hope you’ll still reach out to me for those rare instances when you aren’t sure of an answer. It’s not like Minitab put me back in the vault for awhile like they do with those Disney movies. @cseider, yes, I know it’s been a month since your email….I promise to catch up this week.

May 2, 2012 at 9:05 am #181030
Avatar of MBBinWI
MBBinWI
Reputation - 2601
Rank - Titanium

@jennatlas – can’t believe that your “reputation” score is only 73. Seems like @katiebarry should do something about that…

  • This reply was modified 388 days ago by Avatar of MBBinWI MBBinWI.
May 2, 2012 at 10:14 am #181052
Avatar of Katie Barry
Katie Barry
Reputation - 8008
Rank - Gold

Done :)

May 2, 2012 at 1:37 pm #181058
Avatar of Chris Seider
Chris Seider
Reputation - 3020
Rank - Titanium

@jennatlas
No problem. You had popped into my mind when Mr. C. had mentioned the best institution in State College.

May 2, 2012 at 2:53 pm #181066
Avatar of Mike Carnell
Mike Carnell
Reputation - 3168
Rank - Titanium

@jennatlas I know they have not locked you away but we do miss your bright smiling face (we won’t mention bloodshot eyes) at the conferences.

I do think that we have seriously neglected people understanding the difference the statistical software has made in our ability to roll out Six Sigma. Basically without it the whole concept of the way we roll it out would have to be different if we did not have the software to do the anaysis. Nobody except Gary Cone wants to do this on a 4 function calculator. Minitab jumped in to help us since the first wave of training in 1995 and has spent a lot of resources supporting the SS industry. We do appreciate the support and we appreciate the quality of the people Minitab has always kept on board to support all of us out here. Thanks.

May 2, 2012 at 7:19 pm #181077
Avatar of MBBinWI
MBBinWI
Reputation - 2601
Rank - Titanium

@Mike-Carnell – hey, I was using Minitab back in 1981 and have the ref manual to prove it (and if I remember correctly, a B in the prob/stats class).

May 3, 2012 at 10:20 am #181093
Avatar of Mike Carnell
Mike Carnell
Reputation - 3168
Rank - Titanium

@MBBinWI I didn’t see Minitab until 1990 at Motorola Seguin Texas. We had been using Statgrafics up until them and always had management on our butts because of the way the graphs looked.

Don’t remember my stats grade. I do remember talking to the professor about it. I told him I liked it and asked what I could do with stats. His enlightened advice “nothing.” I guess that is why he was teaching stats at night. I considered looking him up but what is the point?

May 3, 2012 at 1:02 pm #181108
Avatar of MBBinWI
MBBinWI
Reputation - 2601
Rank - Titanium

@Mike-Carnell – my perpetual lament about engineering curricula is that they do not integrate variability into the design courses. Everything is book equations with “thumb rule” safety factors. I’ve tried several times to convince my alma mater to let me propose a DfSS course. In fact, one of my classmates is the current dpt head for civil and mech eng dpt and I can’t get him to bring me in for a proposal. They have a 6 week (18 hours) GB track in the eng mgmt course. You’d think that with the military embracing LSS, and the criticality of logistics and acquisition, there’d be more of an interest.

Funniest thing about Minitab in the olden days was that we ran it on punch cards. And you didn’t want to drop that stack or you were toast. In order not to use up punches on the card with an index number, they were printed with the index number. If you dropped them, you had to resort by looking at this probably 6 point font number. @joelatminitab – that was probably before you were even born, wasn’t it!?!

May 3, 2012 at 1:41 pm #181112
Avatar of Chris Seider
Chris Seider
Reputation - 3020
Rank - Titanium

@MBBinWI
Only had the pleasure of working with Minitab since 1991….guess this proves you are older…oh wait, that wasn’t in question. :)

May 3, 2012 at 3:50 pm #181125
Avatar of Mike Carnell
Mike Carnell
Reputation - 3168
Rank - Titanium

@MBBinWI We did the punch card stuff too. We had SAS and SPSS.

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