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Topic Would appreciate guidance around connecting maturity levels and cost of poor quality

Would appreciate guidance around connecting maturity levels and cost of poor quality

HomeForumsIndustriesHealthcareWould appreciate guidance around connecting maturity levels and cost of poor quality

This topic has 1 voice, contains 3 replies, and was last updated by Avatar of Don Strayer Strayer 1065 days ago.

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April 21, 2010 at 7:07 pm #167293
Avatar of Randy Groll
Groll
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I am looking for some data that says… at level 1, 2, 3, 4 or 5 (on the CMM maturity matrix) e.g.: X level of maturity usually runs at X percent waste for the health insurance industry. or the banking industry…

Thanks

Randy

June 16, 2010 at 9:33 am #167688
Avatar of willam tarker
tarker
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Health professionals, government and many other groups trying to improve the quality of healthcare. You also have to ensure you and your family receives the best quality care possible. Quality and safety of health care when examining the themes and ideas, as well as clinical monitoring and management practices and research relating to both inform the debate and focusing on real benefits for patients.

June 23, 2010 at 3:20 pm #167711
Avatar of Kishan Vasekar
Vasekar
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I have no data.Intutitively CMM 5 Level would mean highly matured and integrated
Quality Systems (probably candidate for Highest Quality/Excellence Award like -malcolm Baldridge) and COPQ at 10-15 % of the revenue.COPQ are very High in Healthcare and connecting with CMM may not be adequate.
Banking Industry probably has more IT Security Risks and will need case specific analysis.
You may try developing corelation between Process Sigma and COPQ. Thanks.

June 26, 2010 at 4:29 am #167727
Avatar of Don Strayer
Strayer
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Rank - Aluminum

The data you’re looking for are not available. You can find some experiential data at the Software Engineering Institute website http://www.sei.cmu.edu where various organizations have shared the improvements realized through raising their capability maturity level. Use these as examples. Appraisal only measures the level of compliance with the CMMI framework of good practices. It does not measure results. Sharing of actual results is voluntary, and so is revelation of the appraised CMMI level.

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