Month: March 2005

IKON Office Solutions is quickly becoming a major voice for Six Sigma in the Business Services industry. Matt Espe came to IKON in August, 2002 and less than a year later his GE roots revealed themselves with a corporate Six Sigma initiative. An overview of IKON’s Six Sigma initiative is told best through their annual […]

Pfizer currently uses Six Sigma as one of the tools in their “Right First Time” initiative. Right First Time also includes Process Analytical Technology (PAT) which is an FDA prescribed framework for quality assurance in the pharmaceutical industry. Food & Drug Packaging published a Special Report in May 2004 that reveals details of their program: […]

As early as 1999 the Cessna Aircraft Company was using Six Sigma as one of its business improvement tools.This early work laid the foundation for Textron Six Sigma, the corporate-wide initiative that would follow in 2002. Overview 2004 Annual Report “Textron Six Sigma We have achieved substantial savings through our Black Belt and Green Belt […]

McDonald’s adopts business practice that made GE famous “Selected management at McDonald’’s, a GEFF client, are learning about Six Sigma through GE’s program, “At the Customer, For the Customer,” that brings GE’’s resources and management tools to customers. In 2003, GEFF initiated a meeting with McDonald’’s executives at the John F. Welch Leadership Center at […]

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Overview Circuit City began their Six Sigma initiative early in 2001 as stated in their 2001 Annual Report: “Given the challenging retail climate, we will even more closely examine our operating practices. Specifically, we are undertaking initiatives to…apply the Six Sigma methodology to critical processes so that we measurably increase customer satisfaction while also reducing […]

Larry Johnston, a seasoned General Electric executive, took over as CEO of Albertsons in April, 2001. Unlike his colleagues, James McNerney and Bob Nardelli, Johnston did not immediately sing Six Sigma in the key of G & E. He waited. Instead, he quickly got to work restructuring the company and three years later announced it […]

The Cox-Box is Copyright © 2000-2008 iSixSigma LLC and Gary P. Cox – All Rights ReservedReproduction Without Permission Is Prohibited – Request Permission

Overview May Department Stores has not released very much public information about their Six Sigma program. I have found job postings for positions at May and their brand stores that desire Black Belt certification, a “What is Six Sigma” presentation by the Divisional Controller for May Merchandising Company and the biography of a Six Sigma […]

Thousands of people per year use the “Make a Suggestion” box found on every iSixSigma.com page. We love it because it provides a tremendous amount of new ideas for us to think about, prioritize and develop. Keep them coming. Every once in a while we’ll receive a suggestion like, “There seem to be a large […]

The Cox-Box, Six Sigma Guy, and associated characters are the brainchild and creative outlet of Rookie Six Sigma Black Belt Gary Cox. Gary has combined his passion for drawing cartoons with his newly acquired Six Sigma experiences through the characters and tales in The Cox-Box. The situations, characters and bureaucracy are all hypothetical and any […]

As my previous blog described, this is the location that I will be posting thoughts, rants and anything else that I have time to post. Everything you read here will be written by me, Michael Cyger, and it reflects my unique perspective of this Six Sigma community that I’ve helped build and foster since 2000. […]

At the recent IQPC Six Sigma Summit Six Sigma conference, the auditorium was packed to standing room only with executives and practitioners there to hear a question and answer session with Jack Welch, former CEO of General Electric. Many delegates I spoke with said they registered for the conference just for the chance to hear […]

Federated Department Stores announced their plans today to acquire May Department Stores. You can read all about it in the February 28, 2004 Press Release. Both companies are currently involved in Six Sigma initiatives. Although I don’t know much about May’s Six Sigma ways, Federated is very proud of what they have done, and they […]