McNerney Talks Process Improvement at Boeing

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James McNerney hints at what’s to come at Boeing duringyesterday’s Second Quarter 2005 Earningsconference call with analysts and journalists: “Boeing has very strong pockets of process improvement, quality, technology sharing and leverage, sourcing, management development and more. We plan to take those that have the most company-wide impact on growth and company productivity and drive […]

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Countrywide Financial – FASTER

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In 2001 Countrywide Financial launched an internally developed, proprietary program called FASTER. The six step methodology (Flow, Analyze, Solve, Target, Execute, and Review) is modeled after Six Sigmaand specifically designed for the financial services environment. FASTER as well as the customer satisfaction program PACE (Proudly Achieving Customer Expectations) are both helping Countrywide improve all aspects […]

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iSixSigma in Executive Decision Magazine

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If you get Executive Decision magazine, check the recent issue (July/August 2005)on page 35 (article: “Don’t Let Company Growth Stall: Innovation is the key factor in charting a course of long-term sustained growth”).

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Alstom

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In an interview in 2004 with Alsom’s Cindy Kortebein, VP of Business Processes, Environmental Control Systems (ECS), James Works, President, George Group, learns how Six Sigma is working its way through Alstom: “JW: Tell me about Six Sigma deployment at Alstom. “CK: Alstom has really made a concerted effort to step up the deployment especially […]

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Engaged Champions

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An engaged Project Champion can be a significant factor in the success of a project. This cartoon evolved fromastory from a GBwho shared an experience while at a project team meeting. The Champion had not really paid attention to the problem the project team was working on solving, even though they had worked on building […]

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A Few Words From Our Six Sigma Project Champion

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The Cox-Box is Copyright © 2000-2005 iSixSigma LLC and Gary P. Cox – All Rights ReservedReproduction Without Permission Is Prohibited – Request Permission

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Getting Started

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Well, the folks at iSixSigma have seen it fit go give me a blog site. After consulting with my youngest of two daughters, 15 going on 25, she tells me that this is a cool thing (my words not hers). So here goes blog #1… I plan to use this site to keep in touch […]

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Coffee Variation and Six Sigma Espresso Pours

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All well trained Six Sigma professionals know that variation is the root of all evil – at least with respect to the customer experience. I understand this all too well myself. I usually experience it when it is least appreciated – in the early morning. Many nights I find myself up late programming some new feature […]

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The 2005 Global 500

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SixSigmaCompanies.com is going global! With the release of Fortune’s 2005 Global 500 list, I am now posting reviews of Six Sigmacompanies world-wide. As Six Sigma deployment models differ from company to company and corporate culture to corporate culture, they also differ country to country, culture to culture. Steve Crom has written two articles on the […]

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HSBC

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Six Sigma has been growing slowly but surely over the years at HSBC . The Six Sigma deployment model of the United Kingdom based banking corporation is best described as the “middle-out” approach in Michael Cyger’s blog entry, “Are All Six Sigma Deployment Models Created Equal”. Recently, HSBC won the Six Sigma Excellence award for […]

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Six Sigma Helps Columnist Hesh Reinfeld Improve Writing…

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Hesh Reinfeld, a Pittsburgh-based business columnist and humorist wrote a column yesterday about improving the quality of his columns: “When my readers question the quality of my columns, I don’t look to the subjective evaluations of an editor. No, I call my six sigma black belt, Harry, for help. “Harry has worked on process improvement […]

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Race Day Singlets/T-Shirts and Fast Times: Causation or Correlation?

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Yesterday I ran my second 5 kilometer running race in about 7 years, causing me to contemplate the difference between causation and correlation. It was Bear Paw 5K Classic inEagle River, Alaska (USA), the last day of my week vacation in Anchorage. Eagle River is a small town about 20 minutes north of Anchorage. My […]

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Are All Six Sigma Deployment Models Equal?

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Do all Six Sigma deployment models return the same results – proportionally – to the resources and time invested? The topic of deployment models can be a thorny issue among Six Sigma practitioners. Many claim that the best model is to initiate a Six Sigma program from the “top-down” (ala GE’s Jack Welch, who mandated […]

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Brunswick Corporation – Lean Six Sigma

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Lean Six Sigma surfaced at Brunswick in 2003. Since then it has not merely been sailing along but is powering throughout the company like a Maxum 2400SR3 cruising atop a pristine body of blue. The boating, billiards and bowlingindustriesare very competitive. With noroom toscratch or throw a gutter ball, Brunswick isusing Lean Six Sigma to […]

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Bank of America Celebrates Six Sigma Success

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Yesterday, Bank of America employees gathered for the third annual “Best of Six Sigma Expo” to celebrate and recognize the teams that completed the best Six Sigma projects in 2004. “This was how Bank of America praised employees who last year carried out its 15 best ‘Six Sigma’ projects, designed to increase revenue and cut […]

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iSixSigma Blogosphere: Now Accepting Bloggers

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Michael Marx and I had a discussion yesterday about the opening of the recently launched iSixSigma Blogosphere to additional bloggers. What’s amazing is not that we came to a similar conclusion, but that the entire conversation took place through instant messaging, or IM. (Since I’m in Alaska this week on vacation I find that the […]

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Guest Blog: Decker Marketing

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Each week the iSixSigma Blogosphere newsletter will feature a blog entry from a guest blog. I read several different business related blogs each day and I amconstantly searching for new ones. I have been visitingDecker Marketing for over a year now and always enjoyreading whatSam Decker has to say. He is insightful, understands businesses from […]

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Boeing

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…We are now accepting all boarding passes for flight 777 departing 3M and arriving at Boeing… Jim McNerney’s recent travels have caught the attention of many including the Six Sigma community. The question we are asking ourselves is, “can he do for Boeing what he did for 3M?” Michael Cyger, CEO and Publisher of iSixSigma, […]

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Constructive Discussions: Soliciting Six Sigma Project Ideas

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The Cox-Box is Copyright © 2000-2005 iSixSigma LLC and Gary P. Cox – All Rights ReservedReproduction Without Permission Is Prohibited – Request Permission

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Cummins Inc. – Six Sigma

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Cummins Inc. began using Six Sigma and Design for Six Sigma (DFSS) in 2000. In April 2004 they completed their 2,000th Six Sigma project and in the same year began working on Six Sigma projects with customers. Cummins is featured in the Corporate Leadership section of the July/August issue of iSixSigma Magazine. In the article, […]

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Everyday Lean

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Hal Macomber and Joe Ely have decided to blog about Everyday Lean Examples.They have each made their first post in a series that will last through July. In his post titled Everyday Lean — “Jugban”, Joe describes how he leaned out his contact lens cleaning process: “I wear gas-permeable contact lenses. Though the parents who […]

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ISSSP Leadership Conference: Stephen Turnipseed, Chevron Corporation

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Stephen Turnipseed, Lean Sigma Process Advisor, presented an overview of Chevron’s Lean Sigma activity in the San Joaquin Valley Strategic Business Unit (SJVBU). Although he said Chevron Corporation is only two and a half steps into enterprise-wide deployment of Six Sigma, the SJVBU has benefited from the tools since its first project at a water […]

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ISSSP Leadership Conference: Michael Slocum, BMG

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Michael Slocum of Breakthrough Management Group (BMG) presented a workshop on Six Sigma and Innovation.  He began with a stream of quotes from innovation authors such as, Gary Hamel, David Kirkpatrick and Peter F. Drucker.  (He said Hamel was his favorite). “There are no strategies for creating wealth in the long term that are not driven […]

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ISSSP Leadership Conference: Jean O’Connell, 3M

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On Wednesday, June 29th, Jean O’Connell of 3M shared a presentation titled “Six Sigma for Growth: The Customer Project Approach”. 3M is currently focused on engaging their customers in Six Sigma projects. To date they have jointly worked 400 plus projects with customers such as Estee Lauder, Grainger, The Home Depot, Toyota, Wal-Mart, Motorola, Procter & […]

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