Month: December 2009

Former Formula One and Indy 500 racecar driver, Derek Daly, is coming up as a guest on Quality Conversations on BlogTalkRadio â?? hosted by Steve Wilson, emcee of iSixSigma Live! Summit & Awards. Click and listen on Tuesday, Dec. 22 at 8 a.m. PT to a discussion on “The Championâ??s Model.” Although the language of sports […]

I have the good fortune to sit in an office right next to a hallway speaker, which has been loudly proclaiming the festive season since the day after Thanksgiving, in about a 4-hour loop. Naturally, I can’t help but think of work-related words as the songs repeat… and repeat… and repeat… Here are some of […]

There are five hats, two Black and three White. In a room sit three people, two can see and one is blind. The room is darkened and a hat is placed at random on each person’s head. People can only see the other hats not their own. The first person on seeing the other two […]

Are you searching for the perfect gift for your favorite Black Belt during this holiday season?

I have always thought the toughest parts of DMAIC are I(mprove) & C(ontrol). One of the reasons for this is that to deliver a sustainable solution means asking people to change. The opportunity to resist change and revert to status-quo being one of the challenges faced. What early indicator can you use to measure if […]

Lately I have been bombarded with well-meaning, intelligent, conscientious, motivated people asking me how they can get Black Belt certified. They’re not in a Six-Sigma environment; they just want to be able to learn how to improve their processes more effectively. So do they need to be a Black Belt? Here’s what I usually tell […]

In preparation for the Sherlock Holmes movie coming out, I decided to first introduce myself to the mystery-solving duo in print. Not very far into “A Scandal in Bohemia,” I ran across some wisdom from Holmes that I thought you might enjoy. Holmes has just finished reading a letter of unknown author to Watson. “This […]