Quality Industry Rallies Around ‘Toyota Way’

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After overtaking General Motors as the world’s largest car maker in early 2009, Japan-based Toyota Motor Corp. is now facing withering criticism from its own shareholders and the U.S. Congress as a result of the accelerating and braking systems in its cars, which have led to the recall of about 9 million vehicles worldwide as […]

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FMEA

FMEA Can Add Value in Various Project Stages

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Although it is typically taught in the Improve stage of training, the FMEA has a place in other phases. But before you can reap its many benefits, you must first be clear on how to use it.

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Six Sigma: Misunderstood

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I recently read a blog on GE Healthcare’s website. http://nextlevel.gehealthcare.com/cost/a-child-of-our-own.php Although the general idea of needing better ways to improve healthcare systems is valid, I cannot agree with the underlying interpretation of what Lean and Six Sigma are. It seems to me many people view Lean and Six Sigma as 1. tools for solving specific […]

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Calculating ROI to Realize Project Value

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Businesses are in business to make money. But calculating the true value of any project (Lean Six Sigma or otherwise) with respect to its impact on margin has always been challenging, mainly due to the ambiguity of turning notions into dollar values. For instance, it is clear that training employees will improve expertise and productivity, […]

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April Toronto-area Lean Six Sigma Networking Event

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On Tuesday, April 13, 2010, Xerox Canada and MoreSteam.com will co-host a one-day Lean Six Sigma program for education and networking.

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Predictive Analytics

Harnessing the Power of Predictive Analytics

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The demand for business intelligence continually increases. Tapping into predictive analytics, a type of data mining that can be used to make reliable predictions of future events based on analysis of historical data, can help.

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10 Challenges to Overcome when Deploying Lean Six Sigma in Pharmaceutical Sales and Marketing

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“We’re different!” Practitioners often hear these words while attempting to deploy Lean Six Sigma. While the phrase is sometimes viewed as an excuse to avoid change, in the case of the marketing and sales function within a pharmaceutical organization, it may hold some validity. This article explores ten reasons why sales and marketing claim to […]

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Drug Safety Firm Sentrx Hires Stewart as Vice President, Quality Standards

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Sentrx, the leading provider of drug safety services to the life sciences industry, is pleased to announce the appointment of Lauren Stewart as Vice President, Quality Standards and Corporate Compliance.

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Process Documentation

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A new project team forms to solve a business problem and asks the simple question, “What is the current process?” A little digging around yields a dusty old process document, but it is so out-of-date. The project team (in their element) run a brown paper process mapping to get the true current process. Detailed analysis […]

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Sigma Performance Levels – One to Six Sigma

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When learning about Six Sigma, it may help to consider these charts, which detail how sigma level relates to defects per million opportunities (DPMO), and some real-world examples. Sigma Performance Table Sigma Performance Levels – One to Six Sigma Sigma Level Defects (or Errors) Per Million Opportunities (DPMO) Yield (or Produced or Delivered) Correctly (%) […]

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Linking Quality to Finances

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The Quality profession has always been about improving processes, products and services. From TQM to PDCA to Six Sigma, all Quality methodologies are focused on eliminating defects and the root causes of those defects. It involves products that satisfy your customers, running processes at greater efficiencies, producing less waste and increasing business productivity. All of […]

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Why Choose Six Sigma Over Kaizen?

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Message: 8897 Posted by: Carlos Castillo Posted on: Tuesday, 29th January 2002 What are the benefits of choosing 6sigma over Kaizen, 6 sigma seems a great deal more expensive and more bureucratic. I have obtained great gains from Kiazen with minimal investment. Message: 8899 Posted by: mn Posted on: Tuesday, 29th January 2002 ——————————————————————————– I […]

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Six Sigma Versus Lean

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Message: 16306 Posted by: Eric Posted on: Thursday, 25th July 2002 My company is actively deploying Lean Mfg principles. To this point, we have not been heavily involved with Six Sigma. Although recently our Customers have heightened our awareness of Six Sigma by asking/ requiring us to participate in their Six Sigma efforts – including […]

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The Final Tollgate: Age Verification Cycle Time

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For online betting organization Betfair, based in the United Kingdom, scrupulous identification of customers is vital. Within 72 hours of creating a Betfair account, the customer’s age must be verified to be 18 years or older. Betfair’s verification process is a necessary part of protecting customers and the business, and for complying with relevant U.K. […]

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Six Sigma Versus TQM

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Message: 15934 Posted by: Tim Posted on: Wednesday, 17th July 2002 ——————————————————————————– Hi, I am writing my thesis about Six Sigma and try to compare TQM and Six Sigma. Actually there are differences but does anyone know how to define TQM exactly. Can I use Deming for this comparison? Does it make sence to point […]

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History of the Six Sigma Black Belt Naming Convention

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Motorola, the company that holds the Six Sigma trademark, says the data-driven defect-reduction process has saved the company more than $16 billion over the past 15 years. Six Sigma has generated similarly stunning results at companies here and abroad in the manufacturing, transactional, and service sectors. All businesses – regardless of sector, size, or project – link […]

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Remembering Bill Smith, Father of Six Sigma

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Bill Smith spent years convincing higher-ups that he really had invented a better mousetrap. Then he spent the rest of his life spreading the word to business professionals, government leaders and educators. Smith’s mousetrap? It was Six Sigma, the TQM spin off that has generated billions of dollars for Motorola, the company where Smith introduced […]

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Six Sigma Evolution Clarified – Letter To The Editor

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On behalf of Six Sigma Academy, I would like to take this opportunity to clarify the evolution of six sigma since this seems to be a lively topic of conversation among many practitioners (even cartoonists!) these days. The roots of six sigma as a measurement standard can be traced back to Carl Frederick Gauss (1777-1855) […]

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The History of Six Sigma

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The roots of Six Sigma as a measurement standard can be traced back to Carl Friedrich Gauss (1777-1855) who introduced the concept of the normal curve. Six Sigma as a measurement standard in product variation can be traced back to the 1920’s when Walter Shewhart showed that three sigma from the mean is the point […]

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Chain of Command and Its Effect on Empowering Employees

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Lean Six Sigma has special challenges in organizations that have a military styled rank structures. I have personally experienced this as a Representative of a law enforcement agency and as a military guardsman. Recently, I have had the good fortune of making the acquaintance of Retired Colonel Billy Asbell, former Director for the Air National […]

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What’s in your leadership toolbox? Is it enough?

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Supervisors never “earn” the privilege to be disrespectful to subordinates simply because they have achieved a higher rank. This can be an indication that they have been promoted beyond their ability to lead and digress to using intimidation as a resource to get things done. If you find yourself using positional authority to get things […]

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Apply Dynamic Content to Six Sigma Courses

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Six Sigma course materials can benefit from “dynamic content,” engaging and relevant examples and assignments tailored to class participants.

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Ask Dr. Mikel Harry: How Can Six Sigma Be Applied to Human Resources?

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Dr. Mikel Harry answers the question, “How can Six Sigma be applied to the Human Resources (HR) function?” Listed are some simple examples for Human Resource projects: 1) Employee turnover rate. 2) Job satisfaction issues (surveys). 3) Management satisfaction. 4) Cafeteria food quality. 5) Policy deployment. 6) New hire process quality and cycle time. 7) […]

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Green Belt: Creative Ideas Generate Workable Solutions

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Three Tobyhanna Army Depot employees earned Green Belt certification for their work on separate projects that improved processes, saving time and money.

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