A Recipe for Continuous Improvement

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The following are selected highlights of a corporate leadership profile of H.C. Starck. The complete article – with more details about method and project selection, and the program’s growth beyond the manufacturing floor – is available for purchase on the iSixSigma Marketplace. The almost 100-year-old H.C. Starck knows a thing or two about achieving the right […]

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Improving Outbound Calling Conversion Rates

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Internet betting exchange Betfair invests heavily in different marketing activities, and one of the most effective marketing channels is outbound calling. The outbound marketing team employs a number of different campaigns. Its main focus, however, is to reach out to customers who have registered online, but not yet placed money in their betting account. The […]

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Survey on Black Belt Return on Investment – Get Free Results!

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In 2005 iSixSigma published its first original research on Black Belt return on investment. The project explored the return on investment companies achieve through Black Belt improvement projects.   Seven years later, iSixSigma is revisiting this topic and I hope that you will participate today – https://www.surveymonkey.com/s/FBCWQW7. Help us learn what’s changed and what’s stayed the […]

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Change Anything in Your Business or Personal Life [VIDEO] – With Ron McMillan

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Self-help books abound for those who are looking to improve themselves, either personally or professionally. What these books fail to address, however, is the personalization that most people need to make lasting change. Ron McMillan is one of the authors of the book Change Anything, which introduces a framework to help you achieve any of […]

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Reporting Format for Hypothesis Testing

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Hypothesis testing is a powerful way to analyze data. But to make the most progress, a Six Sigma team must not only be able to perform a hypothesis test, it must also be aware of the test’s limits of practical significance. Two groups of stakeholders are involved with the results of statistical analysis. The team’s need […]

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