Month: November 2013

Post the subprime mortgage crisis, the growth of the financial services market has become stagnant; companies are reeling under immense pressures to sustain their profit margins. It has become imperative for the financial services sector to reduce operational costs by improving operational efficiencies and effectiveness. Financial services businesses can improve by elevating their quality of […]

A popular means for identifying the causes of a particular problem, or effect, is the aptly named cause-and-effect diagram. As the completed graphic resembles the bones of a fish, it is also commonly referred to as a “fishbone” diagram (Figure 1). The head of the “fish” is the problem statement, such as “late delivery of […]

There are many reasons why you should be submitting articles (and blogs) to be published on iSixSigma.com: You receive the notoriety of being published on the premier worldwide Lean Six Sigma website You share their professional experience and expertise You earn 100 iSixSigma reputation points for each published article (20 for each blog), increasing your […]

Cricket: Description and Glossary Cricket is one of the world’s most popular games. It is played between two teams of 11 players. In a one-day cricket game, each team is allowed to bat for a maximum of 50 overs and the team scoring more runs is declared the winner. Each team has a combination of […]

This article describes the successful implementation of a Six Sigma Green Belt project in information technology (IT) in which a software development team applied Six Sigma to reduce the resolution time of software defects and minimize rework, thereby increasing customer satisfaction. A software development team in a leading environmental services company wanted to reduce the […]