Lean Start-up: A Cycle of Continuous Evolution

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In the movement known as Lean start-up, a new enterprise starts with an idea about what customers want, not an idea for a product. Quick iterations that incorporate learnings from customer conversations with each iteration, rather than elaborate up-front product planning, lead a business to success.

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You’re Coming in Broken and Unreadable

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Communication can make or break a relationship, an organization or even a company. The next time you are writing a mission statement for your new project remember to think about how you plan to communicate.

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DMAIC Case Study: Improving System Availability

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A leading environmental services company applied the DMAIC (Define, Measure, Analyze, Improve, Control) methodology to improve the availability of an internal software system. The goal was to reduce system downtime (the time that the software application is not available for users) and reduce defect resolution time (the time it takes to fix a software defect […]

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Of Processes and Project Baselines: Why Homogeneity Matters

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The DMAIC (Define, Measure, Analyze, Improve, Control) project lifecycle, the predominant methodology in Six Sigma for improving existing processes, is intended to bring about significant change in the behavior of the process under study. In order to know if such goals have been met, the process being worked on needs to be one in which […]

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Let’s Replace “Resistance” with “Objection”

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I propose that we replace the concept and word of “resistance” with the concept and word of “objection” in the change management industry. To date, we have cavalierly used “resistance” to characterize the people who don’t choose to go along with our change management plans. These people “resist” us for reasons that have been well […]

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Lean Six Sigma Predictions for 2014

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What will be the hot topics and areas of interest for operational excellence in 2014? We asked Lean Six Sigma (LSS) leaders for their predictions. Thank you for big picture predictions, personal proclamations and strategies to consider in the year ahead. Kaj Ahlmann, Owner Six Sigma Ranch & Winery When in 2006 we bottled our […]

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