Month: January 2016

The run chart is a powerful, simple and easy-to-use process improvement tool. Often, the run chart is shortchanged as the statistical tests that can be used with run charts are overlooked. This article takes the reader through the benefits of a run chart as well as how to correctly create and analyze one. A process […]

When you try to perform process improvement, whether for cost, quality or other reasons, you will often find yourself in an environment where the status quo is the status quo. You may be new, and find yourself awash in a sea of this-is-how-we-do-things. People are in their comfort zones. Management may or may not get […]

In the heartland of America the population of residents is shrinking. Along with a decline in population comes the fading economic market of consumers to support the service businesses of these communities. Due to aging populations and fewer people migrating to rural America, small towns confront real threats to their ways of life. Economies are […]