Month: November 2017

Organizations involved with business process improvement use different methodologies, approaches, tools and techniques for implementing quality management programs. These management programs have different names in different organizations – TQM (total quality management), Six Sigma, operational excellence, etc. Regardless of the approach and name used, each organization needs to manage a proper selection and combination of […]

Building a culture of continuous improvement within an organization goes beyond the ability to execute process improvement projects. An organization that supports continuous improvement promotes a non-blaming culture, focuses on the improvement responsibility of all employees and uses the talent of the entire workforce. Such an organization empowers employees to speak up when they see […]