Month: January 2019

Here’s the story about how the hypothesis testing flow chart was developed in Barcelona in 1995, as told by Mike Carnell.

The City of Fayetteville, North Carolina, faced a staffing crisis in its Finance department. Thanks to a DMAIC project, in just 14 weeks the City was able to turn the department’s chaos around.

There are seven success factors for why Six Sigma is a proven effective business change initiative.

Although many LSS organizations focus their improvement efforts solely on reducing costs, cost savings are chump change when compared to the revenue implications of delivering an enhanced customer experience. Learn how to quantify – and achieve – five categories of financial benefit beyond cost savings.