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Randy Woods

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U.K. Study: Change Management Can Reap High ROI

A recent study from the United Kingdom found that expenditures on change management activities can reap huge rewards for relatively little cost, with a return on investment (ROI) as high as 650 percent. According to the report from British consulting firm Changefirst, more than 40 percent of the 2,500 change managers surveyed from 120 organizations…

iSixSigma Live! Awards Right Around the Corner

With the Labor Day weekend almost here, the iSixSigma Live! Awards materials deadline of Oct. 18, 2010, is drawing near. Have you sent in your nominations yet? These prestigious awards are the perfect way to acknowledge outstanding Lean Six Sigma projects and programs, and honor the personnel who have continuously improved processes at your organization….

IASSC Appoints Joep van Nieuwstadt as Associate Director, European Affairs

The International Association for Six Sigma Certification (IASSC) has appointed Joep van Nieuwstadt as associate director of European affairs. As an expert in the field of IT education and certification Joep van Nieuwstadt has been heavily involved at high levels in many different standards, including ECDL/ICDL, ITIL, ISO 20000, ISPL, COBIT, Prince2, IPMA, ASL and…

Study Finds Significant Wait Time Reduction Via DFSS at Hospital ERs

Emergency room waiting times could be cut by over one third and patients’ length of stay by almost two-thirds, thanks to a new approach to the triage process of sorting patients for further assessment and treatment, according to research published in the International Journal of Six Sigma and Competitive Advantage this month. The researchers have…

Lift Truck Manufacturer Saves $1.5 Million Since Adopting Six Sigma

Even after decades of success, Crown Equipment Corp, the Ohio-based manufacturer of electric lift trucks, has recently found ways to use Six Sigma strategies to improve processes, reduce scrap and gas usage and fine-tune operations. The company now has 18 certified Six Sigma Green Belts and 15 Black Belts in its North American manufacturing facilities…

Northwire Names Lean Sigma Champion Johnson as VP of Operations

Northwire Technical Cable, which markets, designs and manufactures technical and retractile cables, has named Mark Johnson the company’s vice president of operations. A Lean Sigma Champion, Johnson will further enhance the company’s commitment to providing quality products that exceed application requirements with fast delivery and no minimum order length or quantity requirements.

M7 Aerospace Hires New Vice President of Quality Assurance

M7 Aerospace has named Gary Merrill as Vice President of Quality Assurance, with responsibility for all aspects of the quality assurance programs in aerostructures manufacturing; maintenance, repair and overhaul; government logistics support contracting; supply chain management; aircraft parts and engineering business segments.

Call Center Quality: Satisfaction Over Quantity

Until 2005, this was the case at NCCI Holdings Inc., a workers compensation insurance carrier, based in Boca Raton, Fla., USA. The call center at NCCI is a business-to-business operation that manages 400,000 phone calls and 70,000 email interactions every year with insurance carriers and insurance agents. To help improve call center quality, NCCI took…

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Eight Steps Toward More Accurate U.K. Retail Data

In June, GS1 UK, a supply-chain standards nonprofit, released the results of a six-month study with Cranfield University’s School of Management, of Bedford, England, stating that 80 percent of the product supply chain data captured by the top four grocery retailers in the U.K. were inconsistent with data used by suppliers. Of the 66 “core…

Black Belt Luftig Joins Victaulic as Marketing Director

GE-certified Black Belt and Master Black Belt Eric Luftig has joined pipe joining firm Victaulic as director of marketing and communications. In this position, Luftig will lead Victaulic’s global marketing efforts, overseeing marketing research, product marketing and marketing communications.

Process Improvement Benefits of Sarbanes-Oxley

When the Sarbanes-Oxley Act (SOX) was ratified in 2002, requiring strict financial reporting standards for publicly owned companies, the law was regarded by many in the business community as an administrative burden. In the eight years since SOX has been in place, however, the reporting rules have helped some companies drive continuous improvement efforts, according…

University of Oklahoma to Offer Free Lean Training to Businesses

The University of Oklahoma Lean Institute will officially launch its new Lean and Green training program for Oklahoma businesses in Fall 2010. Lean and Green teaches organizations how to identify and eliminate environmental waste from their own operations through three intensive days of training spread over 10 to 12 weeks.

Segue Manufacturing Hires Lean Expert as VP of Engineering, Quality

Segue Manufacturing Services, of Lowell, Mass., USA, is proud to announce Brian Desmarais as the new Vice President of Engineering and Quality. Brian comes to Segue with a wealth of knowledge and experience in the field, centering on and around quality management, product development, program management, systems engineering, and customer relationship management. With Brian’s experience…

Phillips Industries Expands Mexico Plant Using Lean Principles

Phillips Industries has announced it is expanding its Saltillo, Mexico facility to over 70,000 sq ft to accommodate growth in sales. The extra space will allow the company to expand its trailer harness assembly line, improve process flow and offers more finished product storage area, the company said. “Significant focus has been in quality and…

Last Chance for Best Places to Work Nominations!

Time is running out for you to take part in the 2010 iSixSigma’s Best Places to Work™ for Six Sigma Professionals.The deadline for submitting your nomination is Monday, July 26, 2010. There are just two weeks left to send us your nomination, so please visit our Best Places to Work page today and fill out…

Hy-Capacity Breaks Ground on New Facility Based on Lean Design

Hy-Capacity Inc., a remanufacturer of tractor components headquartered in Humboldt, Iowa, USA, recently broke ground on the expansion of its manufacturing facility. Hy-Capacity’s new, larger facility will streamline operations and improve traffic flow, following the company’s Lean manufacturing philosophy to maximize efficiency and reduce waste. Steve Olson, Hy-Capacity president, credits the company’s success to his…

U.K. Electronics Firm Reports Six Sigma Quality Levels Via Automation, Training

A U.K.-based manufacturer of electrical and electronic assemblies has attained Six Sigma manufacturing quality levels of 99.97 percent following the installation of fully automated, custom designed wire processing machinery at its factory in the West Midlands. A gradual, phased implementation of automated production machines over the last 10 years – coupled with PP Electrical Systems’…

Lean Six Sigma Around the Globe: Hertel – Europe

By Elaine Schmidt Headquartered in Rotterdam, the Netherlands, Hertel has operations in more than 20 countries throughout Europe, the Middle East, Asia and Australia. The company offers construction, maintenance, modification and dismantling solutions at client sites, such as on- and off-shore oil and gas facilities, power plants and other specialized facilities. For Hertel employees, process…

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One Month Left for Best Places to Work Nominations

Hard as it is to believe, July 4th is almost here, which means that the deadline for submissions for iSixSigma’s Best Places to Work – Monday, July 26, 2010 – is drawing near. Therecognition is an excellent opportunity for companies and employees to celebrate the strength of their Six Sigma programs. The purpose of iSixSigma’s…

MBB Smith Joins Six Sigma Team at Rucker and Associates

Rucker and Associates Inc. today announced the addition of Bonnie Smith to the consulting firm. Smith is a sought-after, dynamic speaker and author of numerous articles on the integration of Lean and Six Sigma. She joins Rucker with more than 15 years of experience, having played a pivotal role in creating the synthesis of Lean…

Using Kaizen to Gain Buy-in at Boat Manufacturer

What is the best way to gain buy-in at a manufacturer that is resistant to culture change? iSixSigma spoke with Zack Chehaitli, Master Black Belt and director of continuous improvement for Sea Ray Boat Group, about his experience with Lean Six Sigma and how he helped bring continuous improvement principles to the boat manufacturing industry…

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