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Tejas Plastics Marks 5 Years Since Lido Purchase

FOR IMMEDIATE RELEASE San Antonio, TX (July 19, 2012) – San Antonio-based blow molder Tejas Plastics Inc. is marking its fifth anniversary with an open house on July 20. The company took over former blow molder Lido Inc. in 2007. The 30,000-square-foot facility has five blow molding lines in operation – two with a 35-pound head and…

Six Sigma 2.0 Manifesto

FOR IMMEDIATE RELEASE July 3, 2012 – The world financial crisis continues. Economists say that a completely new economic reality with new rules of play is inevitable. Economic unpredictability is currently beyond any reasonable limits. In these conditions, while new economic relationships are being established, it is essential to be ready for any scenario of further…

Brian Swayne Joins Juran Institute as EVP Business Development

FOR IMMEDIATE RELEASE For more information, contact: Michelle Matschke mmatschke@juran.com (203) 267-3445 Southbury, CT (June 18, 2012) – Juran Institute is pleased to announce that Brian Swayne has joined our team as an Executive Vice President of Business Development and Executive Coach.  Mr. Swayne will lead the business development process, including marketing and sales, as well…

ZPI Partners with GPS to Offer Guaranteed Performance Breakthrough

ZPI Inc. has partnered with Operational Excellence® experts Global Productivity Solutions (GPS) to provide customers with a truly guaranteed performance improvement solution. Global Productivity Solutions (GPS) are experts in achieving performance breakthrough. GPS consultants have industry-leading experience in data analytics that help companies in their pursuit of Operational Excellence. The ZPI Enterprise Manufacturing Diagnostic suite helps…

ISSISSIPPI Offers Less-Than-Free MBB™ Certification

Major Advancement Funded by New Process Improvement Super PAC FOR IMMEDIATE RELEASE For more information, contact: ISSISSIPPI Zoltan Minsky, PhD. ZoltanMinsky@gmail.com Columbus, OH (April 01, 2012) – The International Six Sigma Institute and Secret Society for Imperious Professionals of Process Improvement (ISSISSIPPI) today announced its new Less-Than-Free MBB™, a breakthrough online certification program for the…

2012 Seeheim Germany Continuous Improvement Networking Event

MoreSteam.com Sponsors Process Improvement Gathering on April 18, 2012 FOR IMMEDIATE RELEASE For more information, contact: Kathy Miller (262) 241.1082 kmiller@moresteam.com Columbus, OH (March 29, 2012) – On Wednesday, April 18, 2012, MoreSteam.com, the leading global provider of online Lean Six Sigma training and Blended Learning technology, will sponsor a one-day continuous improvement conference in…

The Shingo Prize for Operational Excellence Designates UL as an Official Education Partner

Training and Advisory Services will instruct on The Shingo Model of Operational Excellence FOR IMMEDIATE RELEASE For more information, contact: UL Lisa Stern +1.847.664.2634 lisa.stern@ul.com The Shingo Prize Chelsee Niebergall +1.435.797.0771 chelsee.niebergall@usu.edu Northbrook, IL (March 26, 2012) – Today UL, a leader in global safety science, announces its new educational partnership with The Shingo Prize for…

New Offerings from Juran Institute

FOR IMMEDIATE RELEASE For more information, contact: Michelle Matschke mmatschke@juran.com (203) 267-3445 Southbury, CT (February 29, 2012) – Juran Institute is excited to announce their attendance at this year’s 24th Annual Quest for Excellence Conference, also known as the “Official Conference for the Baldrige Award,” being held in Washington, DC.  In addition, Juran’s President and CEO,…

Master Black Belt Certification Program Offered at Arizona State University

FOR IMMEDIATE RELEASE Tempe, Ariz. (Feb. 6, 2012) – Arizona State University’s Ira A. Fulton Schools of Engineering is offering a Master Black Belt certification program May 14-18, 2012, at Skysong in Scottsdale, Ariz. ASU’s program enables Six Sigma Black Belt managers, directors, engineers and others to  achieve the highest level of technical and organizational…

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New Offerings from Juran Institute

FOR IMMEDIATE RELEASE For more information, contact: Michelle Matschke mmatschke@juran.com (203) 267-3445 Southbury, CT (February 7, 2012) – Juran is pleased to announce their introduction of the new Organization Health Check, attendance at HIMSS12 annual conference, latest workshop schedule, and the acquisition of Baldrige.com into their family of quality solutions and services. Click here for full…

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Probability and Statistics Cookbook

The cookbook contains a succinct representation of various topics in probability theory and statistics. It provides a comprehensive reference reduced to the mathematical essence, rather than aiming for elaborate explanations. » Download the Probability and Statistics Cookbook Probability and Statistics Cookbook Screenshots

News Roundup: New Book on UCLA Health System’’s Operational Excellence Journey; Black Belt Milstead Becomes VP at HealthAmerica

From “New Book Describes UCLA Health System’s Journey to Operational Excellence,” by Roxanne Moster, UCLA Newsroom, May 24, 2011: Imagine running a business that requires the innovation of Apple, the commitment to safety of NASA and the customer service of a five-star luxury hotel. Also imagine that your product holds life and death in the…

Call vs. Online Chat: Switching Volume from One Channel to Another

An iSixSigma Discussion Forum exchange involved the manager of a call center who was interested in eliminating her organization’s “online chat” channel of communication and have all contact flow through the phones instead. However, she wanted to see if she could make an apples-to-apples comparison between the online chat and phone channels, given that they…

Managing Performance Factors: A Sample Checklist

In the May/June issue of iSixSigma Magazine, the article, “Taking the Next Step: How to Eliminate Errors for Good,” offers an approach for managing human performance factors in an effort improve processes in service organizations. An excerpt of a checklist used to measure human performance factors and gauge risk is featured in the magazine article….

Catching Up with iSixSigma’’s Editorial Advisory Family

The holiday season is a time when people count their blessings, celebrate the warmth of family and look forward to a fresh start to the new year. The same holds true at iSixSigma, on both a personal and professional level. Last week, in a virtual conference call, the editorial team at iSixSigma held a “reunion”…

Table of the Standard Normal (z) Distribution

Z score is a measure of the distance in standard deviations of a sample from the mean. It is calculated as (X – X bar) / sigma. The table of z distribution is shown below. Table of the Standard Normal (z) Distribution z 0.00 0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09 0.0 0.0000…

Biography: Dr. Mikel Harry

Read Dr. Mikel Harry’s responses to common questions about Six Sigma. His biography is below: Ph.D., Arizona State University, 1984 M.A., Ball State University, 1981 B.S., Ball State University, 1973 Dr. Harry has been widely recognized and cited in many publications as the principal architect of Six Sigma and the world’s leading authority within this…

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Linking Quality to Finances

The Quality profession has always been about improving processes, products and services. From TQM to PDCA to Six Sigma, all Quality methodologies are focused on eliminating defects and the root causes of those defects. It involves products that satisfy your customers, running processes at greater efficiencies, producing less waste and increasing business productivity. All of…

Why Choose Six Sigma Over Kaizen?

Message: 8897 Posted by: Carlos Castillo Posted on: Tuesday, 29th January 2002 What are the benefits of choosing 6sigma over Kaizen, 6 sigma seems a great deal more expensive and more bureucratic. I have obtained great gains from Kiazen with minimal investment. Message: 8899 Posted by: mn Posted on: Tuesday, 29th January 2002 ——————————————————————————– I…

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Six Sigma Versus Lean

Message: 16306 Posted by: Eric Posted on: Thursday, 25th July 2002 My company is actively deploying Lean Mfg principles. To this point, we have not been heavily involved with Six Sigma. Although recently our Customers have heightened our awareness of Six Sigma by asking/ requiring us to participate in their Six Sigma efforts – including…

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Six Sigma Versus TQM

Message: 15934 Posted by: Tim Posted on: Wednesday, 17th July 2002 ——————————————————————————– Hi, I am writing my thesis about Six Sigma and try to compare TQM and Six Sigma. Actually there are differences but does anyone know how to define TQM exactly. Can I use Deming for this comparison? Does it make sence to point…

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History of the Six Sigma Black Belt Naming Convention

Motorola, the company that holds the Six Sigma trademark, says the data-driven defect-reduction process has saved the company more than $16 billion over the past 15 years. Six Sigma has generated similarly stunning results at companies here and abroad in the manufacturing, transactional, and service sectors. All businesses – regardless of sector, size, or project – link…

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Remembering Bill Smith, Father of Six Sigma

Bill Smith spent years convincing higher-ups that he really had invented a better mousetrap. Then he spent the rest of his life spreading the word to business professionals, government leaders and educators. Smith’s mousetrap? It was Six Sigma, the TQM spin off that has generated billions of dollars for Motorola, the company where Smith introduced…

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The History of Six Sigma

The roots of Six Sigma as a measurement standard can be traced back to Carl Friedrich Gauss (1777-1855) who introduced the concept of the normal curve. Six Sigma as a measurement standard in product variation can be traced back to the 1920’s when Walter Shewhart showed that three sigma from the mean is the point…

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Brainstorming Rules

Effective brainstorming can be accomplished by following simple brainstorming do’s and don’ts with your team. A brainstorming session is a tool for generating as many ideas or solutions as possible to a problem or issue. It is not a tool for determining the best solution to a problem or issue. Before beginning any effective brainstorming…

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Six Sigma Roles and Responsibilities

Six Sigma has a martial arts convention for naming many of its professional roles. The chart below describes how these roles are typically defined. Leaders and Champions usually receive high-level training on the technical aspects of Six Sigma and specific training on how to lead an initiative. At the “Belt” level, each candidate is assigned…

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What Is DFSS?

Design for Six Sigma (DFSS), or the Six Sigma DMADV process (Define, Measure, Analyze, Design, Verify), is an improvement system used to develop new processes or products at Six Sigma quality levels. It also can be employed if a current process requires more than just incremental improvement. It is executed by Six Sigma Green Belts…

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What Is Six Sigma Certification?

Many people have written to me and iSixSigma asking various questions about Six Sigma certification. How can I get Six Sigma certified? Where can I get Six Sigma certified? Is Six Sigma certification transferable if I leave a company for another? The list goes on and on. This article will help answer these questions regarding…

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What Is Six Sigma?

Six Sigma at many organizations simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process — from manufacturing to transactional and from product to service.

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An Introduction to ISO 9000, 9001, 9002, ISO 9000:2000

As geographic barriers between countries deteriorate with the continued evolution of the Internet, ISO 9000 may be one of the largest differentiators between you and your competitors. Already, ISO 9000 plays a key role in winning new customers, maintaining satisfied current customers, accessing foreign countries and dealing with the government. What is ISO 9000, 9001,…

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Rounding and Round-off Rules

When performing statistical data analyses, quality professionals are always challenged to maintain data integrity. When should you round up the answer; when should you round down? How many significant figures are appropriate for the data set that has been taken? Below are a set of simple rules that should help you traverse the perils of…

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101 Things a Green Belt Should Know

Green Belts are employees of an organization who have been trained on the Six Sigma improvement methodology and will lead a process improvement team as part of their full-time job. While Green Belts do not need to know as much as Black Belts or Master Black Belts, there are many things a Green Belt should…

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Is There Bias In Your Random Sample?

By definition, a sample of size n is random if the probability of selecting the sample is the same as the probability of selecting every other sample of size n. If the sample is not random, a bias in introduced which causes a statistical sampling or testing error by systematically favoring some outcomes over others….

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Project Selection Options

Six Sigma is accomplished one project at a time. The billions of dollars saved by companies around the world is the cumulative effect of properly selecting and defining business issues that can be assigned to Green Belts and Black Belts for solution. As you may have read last week, a strategic plan includes planning, adequate…

UVA Reduces CPT Coding Errors With Six Sigma

Like a detective, Pam Thomson probed the mysteries of CPT coding errors in the pulmonary medicine department at University of Virginia (UVA) Medical Center, looking for hard evidence of what went wrong and why. Were coding errors correlated with the time of day, day of the week, or workload? Was something amiss in the physician/coder…

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Six Sigma Is Just a Fad

Most likely you’ve heard that many people think Six Sigma is just a “fad” – a fashion that sweeps the world with great excitement for a brief period of time, usually less than a year, and then disappears. What are some fads that have come and (partially) gone in the business world? How about: quality…

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Interview With Nick Nauman, MBB At Commonwealth Health

As one of three Six Sigma Master Black Belts at Commonwealth Health Corporation (CHC), Nick Nauman mentors 35 Green Belts. At the time of this interview, CHC’s team had a total of approximately 180 completed or ongoing Six Sigma projects throughout the institution, focused on a range of issues involving both operational and clinical improvement….

Determine the Root Cause: 5 Whys

Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase of the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) methodology. It is a great Six Sigma tool that…

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My Business Is Different, Six Sigma Won’t Work

If you think Six Sigma won’t work for your company, you are either ignorant or refuse to change. Every business process can be measured, improved and controlled using the Six Sigma methodology. Reading the iSixSigma Discussion Forum unearthed a thread about the application of Six Sigma to Facilities Management: When it comes to the implementation…

The Six Sigma Cycle of Change

“Nothing endures but change.” – Heraclitus (fl. 500 BC). If only it were that easy. Achieving a specific change, like becoming a Six Sigma company, will not just miraculously happen, it will require a purposeful process focused on results. Change, like other processes, consists of a series of steps; each of which take time and must…

Linking Quality to Business Finances

The Quality profession has always been about improving processes, products and services. From TQM to PDCA to Six Sigma, all Quality methodologies are focused on eliminating defects and the root causes of those defects. It involves products that satisfy your customers, running processes at greater efficiencies, producing less waste and increasing business productivity. All of…

Why Hire a Six Sigma Consultant?

“Changing what we have the power to change, accepting the things we cannot change, and becoming wise enough to know the difference between the two.” It is a very old saying, and one that many people aspire to. But when it comes to implementing quality within your business, many feel they have or should have…

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Words of Advice for Frustrated Black Belts

“I entered the Six Sigma program with our organization in May as a BB candidate. Since then I have encountered a number of setbacks and frustrations. They aren’t unique to me, either. Many other BBs at my company are experiencing the same things. I’m hoping for some general advice. What can you do (as a…