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James Works

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Balancing Roles and Responsibilities in Six Sigma

Any new initiative in a financial services business will require some job shifting. Some people will have to stop what they have been doing and take on different responsibilities; some may be required to add new responsibilities onto an already crowded slate. Both types of reassignments are common with Six Sigma and Lean Six Sigma….


Using ‘Preferred Roles’ to Assure Best Team Performance

People who have successfully implemented Lean Six Sigma all say the same thing: Having the best data, tools and improvement methods in the world is no substitute for having effective teams. Lean Six Sigma is about leveraging the knowledge, energy and passion of the whole team – Green Belts, process owners, Black Belts and other team…