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Lynn Lanoue

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Coach-like Mentors Achieve Greater Effectiveness

Black Belts seldom have authority to direct the teams, sponsors and leaders they work with. Therefore, as a full-time change agent, today’s Black Belt needs excellent soft skills to move things forward from their position within the team. At the top of that skills list are coaching and mentoring. By blending these two disciplines, Black…

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Set SMART Goals to Better Manage Time

Time management is a common sore spot among many Six Sigma practitioners. The typical complaint: “I spend most of my time on my day-to-day responsibilities – my Six Sigma projects – and then my personal life suffers.” The question is: How can practitioners best manage all of their tasks and priorities? While time cannot be…