Benchmarking and Six Sigma – Umm Umm Good!


Benchmarking and Six Sigma go together like peanut butter and jelly. Both are really good on their own but put them together and it is three times better. Here’s why.

Benchmarking helps you understand how your performance rates against others. If your performance is not in the top quartile, you may want to commission a Six Sigma project to identify and implement changes. Once a project is identified, benchmarking results can also help define a realistic and competitive performance target to include in your project objective. If your performance is already top quartile, you may still want to commission a Six Sigma project to “raise the bar” since it’s nice to stay one step ahead of the competition.

Once in the “Improve” phase of a Six Sigma project, best practice benchmarking can be very helpful. What better way to find better ways than to benchmark with someone who has already figured out how to be best in class?

To facilitate the integration of benchmarking with Six Sigma, basic benchmarking techniques and benchmarking etiquette should be a part of every black belt’s training. This training will not only strengthen the Black Belt’s ability to identify improvements but may help them and their team realize that great ideas don’t necessarily need to come from the “inside.” There is a whole world of best practices “out there” just waiting to be shared. All you have to do is know how to ask.

Handpicked Content:   Wolfe Eye Clinic: A Healthcare Performance Chain Done Right

So next time you get the opportunity, add a little benchmarking to your Six Sigma project and savor the sweet taste of success. Umm Umm Good!

Comments 3

  1. sigmalady

    Do you know where I can get some benchmarking material on Leadership Development training and 6 Sigma. What I am looking for is information on whether companies do leadership training as part of their Master Black Belt and Black Belt courses or do they have a different approach. If they do it as part of their Six Sigma training program, how long and how much? I know there is suppose to be benchmarking information on this site, but I can’t find it. I would like to hear what other companies do. I am on a tight schedule to get this information. Any help would be appreciated.

  2. Michael Marx

    iSixSigma Publications has a Research study that just might be what you are looking for: Six Sigma and Leadership

  3. Gianna

    There are numerous training models being used by companies. Black Belts/MBBs who possess good soft skills/leadership skills will mostly likely increase their ability to lead sucessful projects. In my view, the best model provides soft skills during BB training and also provides additional training outside of the normal BB curriculum based on individual needs. Examples of some topics that should be available through one of these forums include the following:
    – Change Management
    – Benchmarking
    – Public Speaking
    – Effective Presentations
    – Team Dynamics
    – Financial Acumen
    – Project Management
    – Survey Building
    – Innovative Thinking
    In September, I will be doing a presentation in Philadephia on developing a world-class Six Sigma training program/curriculum that will also include a discussion on how to integrate soft skills with Six Sigma. Sounds like there may be more interest in this area that I first thought. Thanks for your comment.

Leave a Reply