iSixSigma

Project Management Expertise

A fellow Black Belt and I were talking about project management skills. She made a very perceptive comment, which I will paraphrase:

“Some people are really good at setting up a project – the ability to identify needed tasks, sources of benchmarking information, delegating, putting everything into a timeframe. And others are really good about implementing change – they can work with people tovisualize the future state, dissolve resistance and facilitate through the sometimes-chaotic change process to arrive ata successful new process. Ideally of course, you would have both sets of skills.”

I think that I can do the first part pretty well – but I most enjoy helping people to see that they can change their environment in a positive and productive way.

It reminded me of an interview question I once fielded about which DMAIC phase was my favorite. Not which one was Ibest at – but which one I enjoyed the most. My answer was “Define”- helping people see the customer expectations and opening up the possibility of changing to a future state in which both the customer and the employees were better off.

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Of course, that doesn’t mean I can slack off on the other phases!!!

What about you, dear reader – do you have a favorite phase or part of project management?

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Comments 3

  1. mikeallen13

    My answer to the question of which DMAIC phase is the most important is the one you are currently working on.
    Some people are better at facilitating, while others tend to be better at logistics and setting up the project, just like some are better at the hard skills and some are strong in the soft skills. One key is to use a "buddy system": find someone you trust and who has strengths which are complementary to yours, and use each other as sounding boards.

    Sounds like you are already off to a good start. Good luck!

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  2. Sue Kozlowski

    Thanks Mike for your comments! At our organization our Black Belts are situated in teams at our various operating units – and we’ve worked hard to select a diverse group that can compliment each other’s strengths at that site. For example, at one site we have someone who came from IT, a nurse, and a former Organizational Effectiveness consultant. So they serve as partners or buddies for each other, in the sense that you pointed out in your comment. This has worked well for us so far, and the challenge is to maintain this complementarity as new Black Belts come into the positions and experienced Black Belts move on.

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  3. Jeremy C

    I currently work in the manufacturing industry and desire to teach my employees the importance of lean six sigma training. I found a company called NOVACES that provides six sigma training and process improvement services in manufacturing, shipbuilding, and many other industries and thought it could be helpful.

    Has any one out there ever used this company’s service or know someone that has?

    Thanks so much for the feedback and have a nice day.

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