iSixSigma

​Lean Six Sigma Black Belt for Service Industry

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Mar 05 - Mar 11
Makati City, Philippines

An experiential learning workshop full of interactive activities, group work, gamification, and Minitab case studies.

Also includes:
1-day Lean Six Sigma Yellow Belt Certification Workshop
4-day Lean Six Sigma Green Belt Program
Design Sprint Innovation Certification

DESCRIPTION
Lean Six Sigma Black Belts are key change agents- leading teams to organizational and financial improvement where it is needed most.
"The Six Sigma Guy's" Black Belt training is an extensive training program in group facilitation, change management, innovation, project management, quantitative and qualitative analytical skills, and group dynamics.
Black Belts are considered as the "Primary' Process Improvement Facilitators, devoted full-time to lead Lean Six Sigma and Innovation projects, and help Executives identify, implement breakthrough improvements for enhanced bottom-line results.

WHAT TO EXPECT
To make the training effective, participants are encouraged to attend with a process improvement project pre-approved by an Executive Sponsor: either reduction of defects, or reduction of processing time.
This workshop is not for those looking to sit back and listen to theory. You should come prepared to work hard with others in a collaborative, time-boxed, result-driven environment.
Participants learn in bite-sized pieces, and immediately apply the tools with their actual assigned projects.

KEY TAKEAWAYS
Participants shall have a working knowledge and learn how to facilitate  the SIX SIGMA CIRCUIT™- a best practice set of tools developed by Rex Tuozo "The Six Sigma Guy" to quickly complete process improvement projects and could save as much as 3 months worth of project hours.
Identify and clearly define process problems.
Measure the size and opportunity of the problems.
Efficiently generate probable cause reasons.
Analyze data to discover and validate root causes.
Develop and implement improvements.
Set controls at a significantly improved performance level.

GENERAL COURSE CONTENT.

Everything included in the Yellow & Green Belt, Design Sprint Certification programs.

DEFINE
Starting your project
Thinking in terms of process
Understanding the Voice of the Customer
What is Lean Six Sigma
Data collection planning
The Journey of DMAIC
Lean Six Sigma implementation

MEASURE
Data Collection
Data Analysis
Determining Process Sigma
Process Analysis
Graphical Tools
Descriptive Statistics
Measurement System Analysis (MSA)
Value Stream Mapping (VSM)

ANALYZE
Identifying Potential Causes
Verifying Causes
Cause and Effect Analysis
Normal Theory
Control Charts
Correlation & Simple Linear Regression
Hypothesis Testing: t-test, paired t-test, ANOVA, Chi-square
Regression Analysis
Design of Experiments

IMPROVE
Lean
Generating and selecting solutions
Introduction to DOE
Implementing Solutions
Evaluating Results

CONTROL
Error Proofing
FMEA
Standardization Methods and Training
Process Monitoring and Control
Communication and Future Plans

SOFT SKILLS (Integrated in the Program)
Design Sprint Innovation Methodology by Google
Diverge-Converge
Facilitating Discussions
Facilitating Decision Making
Project Presentations
Group Dynamics
Intervention
Understanding Conflicts

Capstone: THE SIX SIGMA CIRCUIT™
The Six Sigma Circuit™ tools
Facilitating the Six Sigma Circuit™
Project Planning
Project Consultation
Next steps