Agile for Service Processes

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May 05 - May 05

The participant will be able to describe Agile as a System with Scrum as a Framework, gain the knowledge for using Scrum as a Framework, and gain the knowledge for using Kanban and Lean as Methodologies within the Scrum Framework for process improvement. Upon successful completion, the participant will receive a certification from Thayer School of Engineering at Dartmouth College.